CVE-2023-20240
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedMultiple vulnerabilities in Cisco Secure Client Software, formerly AnyConnect Secure Mobility Client, could allow an authenticated, local attacker to cause a denial of service (DoS) condition on an affected system. These vulnerabilities are due to an out-of-bounds memory read from Cisco Secure Client Software. An attacker could exploit these vulnerabilities by logging in to an affected device at the same time that another user is accessing Cisco Secure Client on the same system, and then sending crafted packets to a port on that local host. A successful exploit could allow the attacker to crash the VPN Agent service, causing it to be unavailable to all users of the system. To exploit these vulnerabilities, the attacker must have valid credentials on a multi-user system.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceMultiple vulnerabilities in Cisco Secure Client (formerly AnyConnect) allow an authenticated local attacker on a multi-user system to cause a denial of service. The vulnerabilities stem from out-of-bounds memory reads in the VPN Agent service. An attacker with valid credentials can exploit this by logging in simultaneously with another user accessing Cisco Secure Client and sending crafted packets to a local host port, causing the VPN Agent service to crash and become unavailable to all users.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 4.9.00086= 4.9.01095= 4.9.02028= 4.9.03047= 4.9.03049= 4.9.04043= 4.9.04053= 4.9.05042= 4.9.06037= 4.10.00093= 4.10.01075= 4.10.02086= 4.10.03104= 4.10.04065= 4.10.04071= 4.10.05085= 4.10.05095= 4.10.05111= 4.10.06079= 4.10.06090= 4.10.07061CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Local
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- None
- Integrity
- None
- Availability
- High
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:N/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify installed Cisco client softwareOpen Programs and Features (Windows) or check /Applications (macOS) for Cisco Secure Client, Cisco AnyConnect Secure Mobility Client, or AnyConnect entries. Use command: 'wmic product get name,version' (Windows) or 'ls /Applications | grep -i anyconnect' (macOS)Affected if The installed software name matches Cisco Secure Client or Cisco AnyConnect Secure Mobility Client and version equals any of the listed affected versions (4.9.00086 through 4.9.06037 for AnyConnect, or 4.10.00093 through 4.10.07061 for Secure Client)
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Locate the VPN Agent serviceWindows: Open Services console and find 'Cisco Secure Client' or 'Cisco AnyConnect' service, or run 'sc query all | findstr -i cisco'. macOS: Run 'launchctl list | grep -i anyconnect' or check for 'acumn' processAffected if The VPN Agent service (commonly named Cisco Secure Client, Cisco AnyConnect VPN Agent, or acumn) exists on the system
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Verify VPN Agent service is runningWindows: Run 'sc query <service_name>' where service name is from step 2. Check for STATE: RUNNING. macOS: Run 'ps aux | grep acumn' to confirm the process is activeAffected if The VPN Agent service process is currently running - this is required for the vulnerability to be exploitable
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Determine if system supports multiple concurrent usersWindows: Check system type - servers typically allow multiple RDP sessions. Run 'query user' to list active sessions. macOS: Check for Fast User Switching enabled: 'defaults read /Library/Preferences/com.apple.loginwindow.plist MultipleSessionEnabled'Affected if The system is configured to allow multiple users to be logged on simultaneously (multi-user system with concurrent sessions)
You are affected if Cisco Secure Client or AnyConnect is installed with a version matching any of the affected versions listed AND the VPN Agent service is running on a multi-user system where concurrent user access is possible.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scopedApply the vendor-supplied patches or upgrade to a fixed version of Cisco Secure Client. On multi-user systems, limit concurrent user access and monitor for unusual VPN Agent service behavior.
Latest Cisco Secure Client release (contact Cisco TAC for specific fixed version for 4.9.x and 4.10.x branches)
- Navigate to Cisco Software Downloads (software.cisco.com) and search for Cisco Secure Client or AnyConnect
- Locate the Cisco Secure Client software and download the latest stable release version
- Uninstall the current version of Cisco Secure Client from the affected system
- Install the latest version of Cisco Secure Client on the system
- Restart the VPN Agent service or reboot the system to ensure the new version is fully operational
- Verify the VPN Agent service is running and accessible to all users
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation2.0 h
- Implementation4.0 h
- Testing2.0 h
- Review / QA1.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,560.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2023-20240 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2023-20240 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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