Manageengine Adselfservice PlusApplication · Zohocorp

CVE-2023-35854

CRITICAL · 9.8 CVSS v3.1 Published 2023-06-20
Fix available
A fix is available. Upgrade to 6.1 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Zoho ManageEngine ADSelfService Plus through 6113 has an authentication bypass that can be exploited to steal the domain controller session token for identity spoofing, thereby achieving the privileges of the domain controller administrator. NOTE: the vendor's perspective is that they have "found no evidence or detail of a security vulnerability."

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Zoho ManageEngine ADSelfService Plus through version 6113 contains an authentication bypass vulnerability that allows attackers to steal domain controller session tokens, enabling identity spoofing and privilege escalation to domain controller administrator privileges.

MitigationApply vendor patches when available; in the interim, implement network segmentation, restrict access to ADSelfService Plus to trusted networks only, and enforce additional multi-factor authentication layers for administrative access.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine Adselfservice PlusApplication
Affected:< 6.1= 6.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed ADSelfService Plus version
    Access the product's About page (typically at /api/info or through the Admin Console > About section), or check the service version information in Windows Services or the product's built-in version checker
    Affected if Version is 6.1 or any version below 6.1 (e.g., 6.0, 5.x, etc.)
  2. Confirm domain controller integration is active
    Verify that ADSelfService Plus is configured to integrate with Active Directory by checking the domain configuration in Admin Console > Domain Settings > Active Directory
    Affected if The product is integrated with Active Directory and syncing or authenticating against domain controllers
  3. Assess network exposure of the ADSelfService Plus interface
    Review firewall rules and access control lists to determine if the ADSelfService Plus web portal (ports 8888 or 443 typically) is accessible from untrusted or external networks
    Affected if The web interface is reachable from networks outside the trusted internal network perimeter
  4. Check for existing session token protections
    Inspect the product's authentication settings in Admin Console > Configuration > Authentication > Security Settings for any token hardening or session management configurations
    Affected if Default or weak session management is in use without additional hardening measures

The environment is affected if ADSelfService Plus version 6.1 or below is installed with Active Directory integration and the interface is accessible from untrusted networks, allowing potential token theft and privilege escalation.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 6.1 or later
Fixed in 6.1
Interim mitigation

Apply vendor patches when available; in the interim, implement network segmentation, restrict access to ADSelfService Plus to trusted networks only, and enforce additional multi-factor authentication layers for administrative access.

Recommended fix Moderate confidence

Latest available build of ADSelfService Plus (version higher than 6.1 build 6113)

  1. 1. Verify current ADSelfService Plus build version by accessing the product's 'About' section in the admin console
  2. 2. Download the latest build of ADSelfService Plus from the official ManageEngine download portal (manageengine.com/products/ad-self-service-plus/)
  3. 3. Review the release notes for the latest build to confirm inclusion of security fixes
  4. 4. Create a full backup of the ADSelfService Plus installation directory and database
  5. 5. Test the upgrade in a non-production environment before deploying to production
  6. 6. Schedule maintenance window and stop the ADSelfService Plus service
  7. 7. Run the installer for the latest version, preserving existing configuration settings
  8. 8. Start the service and verify the admin console is accessible
Caveat Review release notes for potential configuration changes or deprecated features between versions; test thoroughly in staging environment before production deployment

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Manageengine Adselfservice Plus Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA8.0 h
44.0 hours of engineering $7,720
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $12,352.

Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-35854 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data