Powerprotect Data Manager Dm5500 FirmwareOperating system · Dell

CVE-2023-44300

MEDIUM · 5.5 CVSS v3.1 Published 2023-12-04
Fix available
A fix is available. Upgrade to after 5.14.0.0 or later.
See remediation →
57/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Dell DM5500 5.14.0.0, contain a Plain-text Password Storage Vulnerability in the appliance. A local attacker with privileges could potentially exploit this vulnerability, leading to the disclosure of certain service credentials. The attacker may be able to use the exposed credentials to access the vulnerable application with privileges of the compromised account.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

The Dell DM5500 version 5.14.0.0 stores certain service credentials in plain text rather than using secure hashing or encryption. A local attacker with existing system privileges could read these stored credentials from the filesystem or configuration, potentially gaining elevated access to the application.

MitigationApply the vendor patch when available. In the interim, restrict local access to privileged users and audit accounts with access to credential storage locations.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Powerprotect Data Manager Dm5500 FirmwareOperating system
Affected:<= 5.14.0.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the device model and firmware version
    Access the DM5500 management interface or use the command line to retrieve the firmware version. Typically found in the system information or About section of the management UI, or via CLI command such as 'show version' or 'system info'.
    Affected if The firmware version is 5.14.0.0 or any earlier version (less than or equal to 5.14.0.0)
  2. Locate service credential storage locations
    Examine the filesystem or configuration directories where service credentials are stored. Look in configuration directories, credential storage paths, or service-specific config files referenced in the application documentation.
    Affected if Plain text credentials are found in any configuration file, credential store, or sensitive data directory on the system
  3. Inspect configuration files for unencrypted credentials
    Review configuration files in the DM5500 system for service account credentials. Check XML, JSON, properties, or database files that store authentication data. Look for patterns such as username/password pairs stored in clear text.
    Affected if Credentials are stored in plain text rather than being hashed, encrypted, or referenced via secure credential management
  4. Verify access permissions on credential storage
    Check file permissions on configuration and credential storage directories. Determine if files containing credentials are readable by non-privileged users or services.
    Affected if Credential storage files are accessible to users without appropriate system privileges, allowing unauthorized reading of stored credentials

The environment is affected if the DM5500 firmware version is 5.14.0.0 or earlier AND plain text service credentials can be located in the filesystem or configuration storage.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 5.14.0.0
Interim mitigation

Apply the vendor patch when available. In the interim, restrict local access to privileged users and audit accounts with access to credential storage locations.

Fix this in Powerprotect Data Manager Dm5500 Firmware Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,060
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,696.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2023-44300 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-44300 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data