Manageengine Desktop CentralApplication · Zohocorp

CVE-2023-4767

MEDIUM · 6.1 CVSS v3.1 Published 2023-11-03
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A CRLF injection vulnerability has been found in ManageEngine Desktop Central affecting version 9.1.0. This vulnerability could allow a remote attacker to inject arbitrary HTTP headers and perform HTTP response splitting attacks via the fileName parameter in /STATE_ID/1613157927228/InvSWMetering.csv.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A CRLF injection vulnerability in ManageEngine Desktop Central v9.1.0 allows remote attackers to inject arbitrary HTTP headers via the fileName parameter in the /STATE_ID/1613157927228/InvSWMetering.csv endpoint. By inserting CRLF sequences, attackers can perform HTTP response splitting attacks.

MitigationApply vendor patches for ManageEngine Desktop Central v9.1.0; alternatively, implement input validation to strip or reject CRLF sequences (\r\n) from the fileName parameter.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine Desktop CentralApplication
Affected:= 9.1.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm ManageEngine Desktop Central is installed
    Check for Desktop Central services or web applications running on the system. Common ports include 8383, 8020, or 8080. Look for the Desktop Central service in Windows Services or process list.
    Affected if Desktop Central is not installed on the system
  2. Verify the installed version is 9.1.0
    Access the Desktop Central web interface and locate the version information, typically found in the About section or at the bottom of the login page. Alternatively, check installation logs or registry entries for the exact version number.
    Affected if The installed version is exactly 9.1.0
  3. Confirm the InvSWMetering.csv endpoint is accessible
    Attempt to access the /STATE_ID/*/InvSWMetering.csv path on the Desktop Central server. This endpoint is typically available under the software metering or inventory features accessible to authenticated users.
    Affected if The endpoint returns a valid response and accepts the fileName parameter
  4. Test for CRLF injection in the fileName parameter
    Send a crafted HTTP request to the vulnerable endpoint with CRLF sequences in the fileName parameter (URL-encoded as %0D%0A). For example: /STATE_ID/1613157927228/InvSWMetering.csv?fileName=test%0D%0ACustom-Header:value. Examine the response for evidence of header injection.
    Affected if The response contains the injected custom header or shows split HTTP responses, indicating successful CRLF injection

A system is affected if it runs ManageEngine Desktop Central version 9.1.0 with the /InvSWMetering.csv endpoint accessible and the fileName parameter vulnerable to CRLF injection.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor patches for ManageEngine Desktop Central v9.1.0; alternatively, implement input validation to strip or reject CRLF sequences (\r\n) from the fileName parameter.

Fix this in Manageengine Desktop Central Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA4.0 h
20.0 hours of engineering $3,560
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-4767 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
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