Awesome SupportWordPress extension · Getawesomesupport
CVE-2023-51538
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedCross-Site Request Forgery (CSRF) vulnerability in Awesome Support Team Awesome Support – WordPress HelpDesk & Support Plugin.This issue affects Awesome Support – WordPress HelpDesk & Support Plugin: from n/a through 6.1.5.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceCross-Site Request Forgery (CSRF) vulnerability in the Awesome Support WordPress plugin. CSRF attacks exploit the trust a web application places in an authenticated user's browser by tricking it into sending malicious requests. The high CVSS score (8.8) indicates this vulnerability can allow attackers to perform unauthorized actions on behalf of authenticated users, potentially including administrative actions depending on the affected functionality.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data
Awesome SupportWordPress extension
<= 6.1.5CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- Required
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
-
Check if Awesome Support plugin is installedNavigate to WordPress admin dashboard > Plugins > Installed Plugins and look for 'Awesome Support' or 'Getawesomesupport Awesome Support' in the plugin listAffected if The plugin is present in the WordPress installation
-
Determine installed plugin versionIn the Plugins list, locate the Awesome Support entry and note the version number displayed below the plugin name. Alternatively, open the main plugin file (e.g., /wp-content/plugins/awesome-support/readme.txt or awesome-support.php) and check the 'Version:' headerAffected if Version number is 6.1.5 or lower
-
Verify CSRF protection status on state-changing actionsReview plugin source code for form submissions and AJAX actions. Check if the plugin implements WordPress nonces (wp_nonce_field, wp_verify_nonce, check_admin_referer) on forms and POST/GET requests that modify data (e.g., ticket creation, settings changes, user role modifications)Affected if State-changing operations lack nonce verification or use nonce checks inconsistently
If Awesome Support plugin is installed with version 6.1.5 or lower and contains forms or AJAX actions without anti-CSRF nonce protection, the environment is affected by this vulnerability.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataUpdate to the patched version of the plugin when released. In the interim, ensure WordPress admin sessions are not left unattended and consider implementing additional web application firewall protections. The fix requires implementing anti-CSRF nonce tokens on all state-changing operations within the plugin.
Fix this in Awesome Support
Scoped from the published advisory
- Consultation2.0 h
- Implementation4.0 h
- Testing2.0 h
- Review / QA1.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,560.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2023-51538 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2023-51538 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.
A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data