Fluent SupportWordPress extension · Wpmanageninja
CVE-2023-51547
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedImproper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in WPManageNinja LLC Fluent Support – WordPress Helpdesk and Customer Support Ticket Plugin.This issue affects Fluent Support – WordPress Helpdesk and Customer Support Ticket Plugin: from n/a through 1.7.6.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceSQL injection vulnerability in Fluent Support WordPress plugin allows attackers to inject malicious SQL commands through unsanitized input parameters, potentially enabling unauthorized data access, modification, or deletion from the database.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data
Fluent SupportWordPress extension
<= 1.7.6CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Verify Fluent Support plugin is installedIn WordPress admin, go to Plugins > Installed Plugins and look for 'Fluent Support' by wpmanageninja, or check the /wp-content/plugins/ directory for the fluent-support folderAffected if The plugin is present in the WordPress installation
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Check if Fluent Support plugin is activeIn WordPress admin > Plugins, verify the Fluent Support plugin status shows as 'Active'Affected if The plugin is active and processing requests
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Determine installed Fluent Support versionIn WordPress admin > Plugins, click on the Fluent Support plugin to view its details, or inspect the main plugin file (e.g., fluent-support.php) to find the 'Version' header comment, or check the /wp-content/plugins/fluent-support/ directoryAffected if The installed version is 1.7.6 or lower (compare your version to the affected range of <= 1.7.6)
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Identify publicly accessible plugin endpointsCheck the plugin's exposed REST API routes by visiting /wp-json/ or by reviewing the plugin's routes file to identify endpoints that accept user inputAffected if The plugin exposes REST API or AJAX endpoints that accept unsanitized parameters (the vulnerability applies to input parameters processed by the plugin)
Your WordPress site is affected if Fluent Support plugin is active and running version 1.7.6 or lower, with accessible endpoints that accept user input.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataUpdate Fluent Support plugin to a version newer than 1.7.6. If immediate updating is not feasible, restrict access to the plugin's functionality or implement a WAF rule to block SQL injection attempts.
Fix this in Fluent Support
Scoped from the published advisory
- Consultation1.0 h
- Implementation1.0 h
- Testing2.0 h
- Review / QA1.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,376.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2023-51547 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2023-51547 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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