CVE-2024-28069
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedA vulnerability in the legacy chat component of Mitel MiContact Center Business through 10.0.0.4 could allow an unauthenticated attacker to conduct an information disclosure attack due to improper configuration. A successful exploit could allow an attacker to access sensitive information and potentially conduct unauthorized actions within the vulnerable component.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceMitel MiContact Center Business versions through 10.0.0.4 contain an improperly configured legacy chat component that allows unauthenticated attackers to access sensitive information via the information disclosure vulnerability.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data<= 10.0.0.4CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- None
- Availability
- None
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm Mitel MiContact Center Business is installedCheck installed programs list or look for MiContact Center Business installation directories on the system. Common paths may include C:\Program Files\Mitel\ or C:\Mitel\.Affected if The software is not found on the system, the user is not affected by this CVE.
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Determine the installed version of MiContact Center BusinessCheck the application version through the software itself, Windows Programs and Features, or configuration files in the installation directory. Look for version information in about pages, logs, or registry entries.Affected if The installed version is 10.0.0.4 or lower, placing it within the affected range.
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Locate the legacy chat componentInspect the MiContact Center Business installation directory for legacy chat component files, configuration folders, or services. Look for directories or modules named 'chat', 'legacy', or similar legacy-related components.Affected if A legacy chat component exists in the installation, which may be the improperly configured component described in the CVE.
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Verify if the legacy chat component is enabledCheck the configuration files or settings within MiContact Center Business to determine whether the legacy chat component is active, exposed, or accessible. Review web server configurations, application settings, or service configurations.Affected if The legacy chat component is enabled or exposed, creating the condition for unauthenticated information disclosure.
If MiContact Center Business version 10.0.0.4 or lower is installed AND the legacy chat component is enabled or present in the configuration, the environment is affected by this CVE.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply available vendor patches for MiContact Center Business to address the legacy chat component misconfiguration, or disable the legacy chat component if not required.
- Consultation4.0 h
- Implementation4.0 h
- Testing3.0 h
- Review / QA2.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-28069 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-28069 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data