Micontact Center BusinessApplication · Mitel

CVE-2024-42514

HIGH · 8.1 CVSS v3.1 Published 2024-10-01
Fix available
A fix is available. Upgrade to after 10.1.0.4 or later.
See remediation →
88/100
Remediation priority · High
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability in the legacy chat component of Mitel MiContact Center Business through 10.1.0.4 could allow an unauthenticated attacker to conduct an unauthorized access attack due to inadequate access control checks. A successful exploit requires user interaction and could allow an attacker to access sensitive information and send unauthorized messages during an active chat session.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A vulnerability in the legacy chat component of Mitel MiContact Center Business versions through 10.1.0.4 allows unauthenticated attackers to bypass access control checks, enabling unauthorized access to sensitive information and the ability to send arbitrary messages within active chat sessions. The attack requires user interaction but provides significant privilege escalation without authentication.

MitigationApply vendor-supplied patches or upgrades beyond version 10.1.0.4, and review access control configurations for the legacy chat component to ensure proper authentication and authorization enforcement.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Micontact Center BusinessApplication
Affected:<= 10.1.0.4

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Mitel MiContact Center Business is installed
    Check system inventory or installed programs for Mitel MiContact Center Business. This may be visible in Windows Programs and Features, or via system documentation.
    Affected if The software is present on the system
  2. Determine the installed version
    Locate the installed version information for MiContact Center Business, typically found in the application itself, system registry, or installation directory. Compare against the affected range of versions through 10.1.0.4.
    Affected if The installed version is 10.1.0.4 or any earlier version (any version <= 10.1.0.4)
  3. Confirm the legacy chat component is enabled
    Review the MiContact Center Business configuration to determine whether the legacy chat component is active. Check admin console settings or configuration files related to chat functionality.
    Affected if The legacy chat component is enabled and accessible to users or attackers

The environment is affected if Mitel MiContact Center Business version 10.1.0.4 or earlier is installed AND the legacy chat component is enabled and accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 10.1.0.4
Interim mitigation

Apply vendor-supplied patches or upgrades beyond version 10.1.0.4, and review access control configurations for the legacy chat component to ensure proper authentication and authorization enforcement.

Fix this in Micontact Center Business Scoped from the published advisory
  • Consultation6.0 h
  • Implementation12.0 h
  • Testing10.0 h
  • Review / QA6.0 h
34.0 hours of engineering $5,940
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $9,504.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2024-42514 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-42514 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data