ItopApplication · Combodo

CVE-2024-31448

MEDIUM · 6.1 CVSS v3.1 Published 2024-11-05
Fix available
A fix is available. Upgrade to 3.1.2 or later.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Combodo iTop is a simple, web based IT Service Management tool. By filling malicious code in a CSV content, an Cross-site Scripting (XSS) attack can be performed when importing this content. This issue has been fixed in versions 3.1.2 and 3.2.0. All users are advised to upgrade. Users unable to upgrade should validate CSV content before importing it.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Combodo iTop contains a reflected XSS vulnerability in its CSV import functionality. Attackers can inject malicious JavaScript code into CSV files that execute when imported, allowing session hijacking or other client-side attacks.

MitigationUpgrade to iTop version 3.1.2 or 3.2.0, or implement CSV content validation/sanitization before importing if unable to upgrade.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
ItopApplication
Affected:< 3.1.2

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify iTop installation and version
    Locate the iTop installation directory and check the version.php or version file, or query the application directly for its version number
    Affected if The installed version is lower than 3.1.2
  2. Verify CSV import is accessible
    Check if the CSV import functionality is available in the iTop web interface, typically under the Data Management menu or import section
    Affected if CSV import feature is enabled and accessible to the user account being tested
  3. Confirm import capability
    Log into iTop with a user account that has permission to import data and navigate to the CSV import feature to confirm it is functional
    Affected if The user has import privileges and can access the CSV import page

A user is affected if they have Combodo iTop installed with a version lower than 3.1.2 and the CSV import functionality is accessible to authenticated users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 3.1.2 or later
Fixed in 3.1.2
Interim mitigation

Upgrade to iTop version 3.1.2 or 3.2.0, or implement CSV content validation/sanitization before importing if unable to upgrade.

Recommended fix High confidence

3.1.2 or 3.2.0 (preferably latest stable release in your branch)

  1. Upgrade iTop to version 3.1.2 or 3.2.0 (or the latest stable version in your current branch)
  2. After upgrade, verify the CSV import functionality works correctly
  3. If unable to upgrade, implement server-side CSV content validation/sanitization before importing to prevent XSS payloads

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Itop Scoped from the published advisory
  • Consultation1.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,040
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,664.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2024-31448 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-31448 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data