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ItopApplication · Combodo

CVE-2024-56157

MEDIUM · 6.3 CVSS v3.1 Published 2025-05-14
Fix available
A fix is available. Upgrade to 3.1.3 / 3.2.1 or later.
See remediation →
67/100
Remediation priority · Elevated
Remotely reachable

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
iTop is an web based IT Service Management tool. Prior to versions 3.1.3 and 3.2.1, by filling malicious code in a CSV content, a cross-site scripting attack can be performed when importing this content. The issue is fixed in versions 3.1.3 and 3.2.1. As a workaround, check CSV content before importing it.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

This is a stored cross-site scripting (XSS) vulnerability in the CSV import functionality of iTop, an IT Service Management web application. Attackers can embed malicious JavaScript code within CSV file content; when users import this content, the payload executes in their browsers. The vulnerability affects versions prior to 3.1.3 and 3.2.1.

MitigationUpgrade iTop to version 3.1.3 or 3.2.1. As a workaround, implement server-side validation and sanitization of CSV content before import to strip or escape any HTML/script tags.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
ItopApplication
Affected:< 3.1.3>= 3.2.0, < 3.2.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify iTop installation
    Check your web server for the presence of iTop application files. Look for the main iTop directory (commonly named 'itop' or found in web root). Locate the 'version.php' or 'env-production' file that contains the version information.
    Affected if iTop is not found on the system or version file is inaccessible.
  2. Determine installed iTop version
    Open the version file (typically in the iTop root directory or in the application data folder). Read the version number. Compare it against the affected ranges: versions < 3.1.3 or >= 3.2.0 and < 3.2.1.
    Affected if The installed version falls below 3.1.3 or is between 3.2.0 and 3.2.1 inclusive.
  3. Verify CSV import functionality is accessible
    Log into the iTop web interface with an administrative or user account. Navigate to the Data Management section and locate the CSV import feature (typically under 'Admin Tools' or 'Data Management' > 'CSV Import'). Check if the page loads and the import form is accessible.
    Affected if CSV import functionality is present and accessible to your user account.
  4. Check CSV import usage logs
    Review iTop audit logs or application logs for recent CSV import activity. Look for entries indicating CSV file imports have been performed.
    Affected if CSV imports have been executed in the environment, indicating the vulnerable feature is in use.

You are affected if iTop is installed with a version below 3.1.3 or between 3.2.0 and 3.2.1, and users have access to the CSV import feature.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 3.1.3 / 3.2.1 or later
Fixed in 3.1.33.2.1
Interim mitigation

Upgrade iTop to version 3.1.3 or 3.2.1. As a workaround, implement server-side validation and sanitization of CSV content before import to strip or escape any HTML/script tags.

Recommended fix High confidence

iTop 3.1.3 (for 3.1.x branches) or iTop 3.2.1 (for 3.2.0)

  1. 1. Identify the currently installed iTop version (check application info or version file in the installation directory
  2. 2. If running iTop 3.1.x series (any version below 3.1.3): upgrade to version 3.1.3
  3. 3. If running iTop 3.2.0: upgrade to version 3.2.1
  4. 4. Download the appropriate upgrade package from the official iTop website or GitHub releases
  5. 5. Follow the standard iTop upgrade procedure for your installation method (manual or package-based)
  6. 6. Clear any application caches after the upgrade
  7. 7. Test the CSV import functionality to confirm the fix is applied
Caveat Review iTop release notes for any breaking changes between your current version and the target version before upgrading

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Itop Scoped from the published advisory
  • Consultation3.0 h
  • Implementation6.0 h
  • Testing4.0 h
  • Review / QA2.0 h
15.0 hours of engineering $2,640
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-56157 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data