NetskopeApplication

CVE-2024-7401

HIGH · 7.5 CVSS v3.1 Published 2024-08-26
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Netskope was notified about a security gap in Netskope Client enrollment process where NSClient is using a static token “Orgkey” as authentication parameter. Since this is a static token, if leaked, cannot be rotated or revoked. A malicious actor can use this token to enroll NSClient from a customer’s tenant and impersonate a user.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Netskope Client uses a static, non-rotatable 'Orgkey' token during the enrollment authentication process. If this token is exposed (e.g., through logs, config files, or documentation), an attacker can enroll a rogue NSClient into the victim's tenant and impersonate legitimate users, bypassing the intended enrollment controls.

MitigationOrganizations should immediately review access controls around enrollment documentation and configurations, contact Netskope for updated enrollment procedures or patches that replace static tokens with dynamic/rotatable credentials, and audit for any evidence of unauthorized client enrollments.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
NetskopeApplication
Affected:all versions

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Search logs for static Orgkey token exposure
    Review your Netskope Client enrollment, system, and debug logs for the presence of any static 'Orgkey' or authentication token strings that may have been logged during client deployment or troubleshooting.
    Affected if Any logs contain static Orgkey token values that could be harvested by an attacker.
  2. Inspect configuration files for hardcoded Orgkey
    Examine Netskope Client configuration files, deployment scripts, or documentation where enrollment parameters may be stored. Look for hardcoded Orgkey values that persist across installations.
    Affected if Configuration files, scripts, or internal documentation contain hardcoded static Orgkey tokens.
  3. Review enrollment documentation for token exposure
    Check any enrollment guides, runbooks, or internal documentation that describes the Netskope Client onboarding process for exposed Orgkey tokens.
    Affected if Enrollment documentation or internal guides contain the static Orgkey token.
  4. Audit tenant for unauthorized client enrollments
    Use the Netskope admin console to review the client enrollment history and list of registered NSClients. Look for any devices or clients that were enrolled unexpectedly or that you do not recognize.
    Affected if The tenant shows enrolled clients that were not authorized or are unknown to your organization.
  5. Check for duplicate or suspicious client registrations
    Review client enrollment logs and the device list in the Netskope admin console for multiple clients sharing similar identifiers, unusual enrollment timestamps, or registrations originating from unexpected IP addresses.
    Affected if Duplicate client registrations exist or enrollments occurred from unexpected sources.

Your environment is affected if the static Orgkey token has been exposed in any logs, config files, or documentation, or if unauthorized client enrollments are detected in your tenant.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Organizations should immediately review access controls around enrollment documentation and configurations, contact Netskope for updated enrollment procedures or patches that replace static tokens with dynamic/rotatable credentials, and audit for any evidence of unauthorized client enrollments.

Fix this in Netskope Scoped from the published advisory
  • Consultation8.0 h
  • Implementation24.0 h
  • Testing16.0 h
  • Review / QA8.0 h
56.0 hours of engineering $9,760
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-7401 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
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  • Version or environment caveats, and links to real fixes
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