CVE-2025-2494
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedUnrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceSoftdial Contact Center contains an unrestricted file upload vulnerability in the /softdial/phpconsole/upload.php endpoint. Despite basic HTTP authentication protection, an attacker can upload arbitrary files to a web-accessible directory, potentially achieving remote code execution and full server compromise.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE dataall versionsCVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm Softdial Contact Center installationCheck for the product by reviewing installed software, searching for 'Softdial' or 'Sytel' directories on the server, or querying the application via its known web interface URL.Affected if The software is present on the system.
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Locate the phpconsole componentSearch for the /softdial/phpconsole/ directory in the web root or application installation path. Look for the presence of upload.php within this directory.Affected if The phpconsole directory and upload.php file exist on the server.
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Verify web accessibility of the upload endpointAttempt to access the URL path /softdial/phpconsole/upload.php via HTTP/HTTPS from an external or internal host. Check if the endpoint responds (even if authentication is requested).Affected if The endpoint is reachable and returns an HTTP response rather than a 404 or connection error.
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Check for basic authentication configurationReview the web server configuration (Apache, IIS, or nginx) for basic authentication rules applied to /softdial/phpconsole/. Check .htaccess or equivalent config files.Affected if Basic authentication is configured but not blocking unauthenticated access to the upload functionality.
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Identify web-accessible upload directoriesExamine the upload.php source code or configuration to determine the target upload directory. Verify if this directory is within the web root (publicly accessible via HTTP).Affected if Uploaded files are stored in a directory accessible via web browser.
If Softdial Contact Center is installed with the phpconsole component accessible via web, the environment is vulnerable to CVE-2025-2494.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataRestrict or disable the phpconsole upload functionality, implement strict server-side file type validation with allowlists, store uploaded files outside the webroot with disabled script execution permissions, and review necessity of the phpconsole component.
- Consultation4.0 h
- Implementation8.0 h
- Testing4.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $5,120.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2025-2494 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2025-2494 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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