ItopApplication · Combodo

CVE-2025-27139

MEDIUM · 5.4 CVSS v3.1 Published 2025-02-25
Fix available
A fix is available. Upgrade to 2.7.12 / 3.1.2 or later.
See remediation →
58/100
Remediation priority · Elevated
Remotely reachable

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Combodo iTop is a web based IT service management tool. Versions prior to 2.7.12, 3.1.2, and 3.2.0 are vulnerable to cross-site scripting when the preferences page is opened. Versions 2.7.12, 3.1.2, and 3.2.0 fix the issue.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Combodo iTop versions prior to 2.7.12, 3.1.2, and 3.2.0 contain a stored cross-site scripting (XSS) vulnerability in the user preferences page. An attacker with access to the preferences functionality could inject malicious JavaScript that executes when other users view the preferences page.

MitigationUpgrade iTop to version 2.7.12, 3.1.2, or 3.2.0 or later to patch the XSS vulnerability in the preferences page.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
ItopApplication
Affected:< 2.7.12>= 3.0.0, < 3.1.2= 3.2.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify iTop version
    Locate the version file or check the application administration interface for the installed iTop version number. Common locations include a version.php file in the main directory or the admin/overview page.
    Affected if The installed version is prior to 2.7.12, or is 3.0.0 through 3.1.1, or equals 3.2.0
  2. Verify preferences functionality is accessible
    Confirm that regular users or attackers can access the user preferences or profile settings page within the iTop application.
    Affected if User preferences functionality is enabled and accessible to non-admin users
  3. Inspect user preference fields for injected scripts
    Examine the database table that stores user preferences (typically the pref* table or user preferences storage) or view the preferences page directly to identify any unexpected script tags, event handlers, or javascript: URIs in preference values.
    Affected if Any preference field contains unsanitized HTML or JavaScript code that would execute when the preferences page is viewed by other users

A user is affected if they run an iTop version in the vulnerable range AND the preferences page is accessible to users who could inject malicious scripts, or if malicious scripts already exist in preference storage.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 2.7.12 / 3.1.2 or later
Fixed in 2.7.123.1.2
Interim mitigation

Upgrade iTop to version 2.7.12, 3.1.2, or 3.2.0 or later to patch the XSS vulnerability in the preferences page.

Recommended fix High confidence

Upgrade to iTop 2.7.12 (for 2.x users), 3.1.2 (for 3.0.x users), or 3.2.0 (for 3.2.0 users)

  1. Backup the current iTop installation and database before proceeding with the upgrade
  2. Identify your current version branch (2.x or 3.x) to determine which fixed release to upgrade to
  3. For iTop 2.x users (< 2.7.12): Download iTop version 2.7.12 from the official source
  4. For iTop 3.0.x users (>= 3.0.0, < 3.1.2): Download iTop version 3.1.2 from the official source
  5. For iTop 3.2.0 users: Download iTop version 3.2.0 from the official source
  6. Follow the standard iTop upgrade procedure: stop web server, replace application files, run the upgrade wizard, restart web server
  7. Verify the preferences page loads correctly and the XSS vulnerability is remediated
Caveat Review release notes for your version branch before upgrading to check for any breaking changes or migration requirements

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Itop Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing3.0 h
  • Review / QA1.0 h
8.0 hours of engineering $1,390
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-27139 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data