CVE-2025-2776
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedSysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceSysAid On-Prem versions 23.3.40 and earlier contain an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality. This allows remote attackers without credentials to read arbitrary files on the server and potentially takeover administrator accounts.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data<= 23.3.40CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm SysAid On-Premise installationLocate the SysAid installation directory or check running services for SysAid componentsAffected if SysAid On-Premise software is present on the system
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Identify installed SysAid versionAccess the SysAid admin interface or check version files in the installation directory to determine the exact version numberAffected if The installed version is 23.3.40 or any earlier version (versions <= 23.3.40)
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Locate Server URL processing functionalityNavigate to the SysAid administrative console and locate the Server URL processing or integration settings areaAffected if The Server URL processing feature is accessible or configured in the application
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Check XML parser configurationInspect XML parser or configuration settings related to Server URL processing - look for external entity processing settingsAffected if External entity processing is enabled in the XML parser used by Server URL processing
A system is affected if it runs SysAid On-Premise version 23.3.40 or earlier with the Server URL processing feature enabled and external entity processing allowed in the XML parser.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataUpgrade SysAid On-Prem to a version newer than 23.3.40. If immediate patching is not possible, consider restricting network access to the SysAid server and monitoring for unusual XML-based requests.
- Consultation6.0 h
- Implementation4.0 h
- Testing8.0 h
- Review / QA4.0 h
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Free · runs locallyCheck whether your project pulls in CVE-2025-2776 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2025-2776 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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