Bigfix Service ManagementApplication · Hcltech

CVE-2025-31957

MEDIUM · 5.7 CVSS v3.1 Published 2026-05-06
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
61/100
Remediation priority · Elevated
Remotely reachable

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
HHCL BigFix Service Management (SM) is affected by a Cross‑Site Request Forgery (CSRF) vulnerability. This could lead to unauthorized changes or exposure of sensitive data.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HHCL BigFix Service Management (SM) contains a Cross-Site Request Forgery (CSRF) vulnerability. The vulnerability allows attackers to trick authenticated users into performing unintended actions, potentially leading to unauthorized configuration changes or exposure of sensitive data within the Service Management application.

MitigationImplement anti-CSRF tokens for all state-changing operations, configure SameSite cookie attributes, and validate Origin/Referer headers to prevent cross-origin requests.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Bigfix Service ManagementApplication
Affected:= 23.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify HCL BigFix Service Management installation
    Locate and confirm HCL BigFix Service Management is deployed in your environment. Check installed applications or software inventory for 'HCL BigFix Service Management' or 'HCL BigFix SM'.
    Affected if The software is not present in your environment, you are not affected by this CVE.
  2. Check installed version against affected release
    Determine the exact version number of HCL BigFix Service Management installed. Compare your version to 23.0. Consult product documentation or use system information commands to retrieve version details.
    Affected if Your version is 23.0, you are running the affected version and may be impacted by this vulnerability.
  3. Verify anti-CSRF token implementation
    Inspect HTTP responses and forms for state-changing operations (POST, PUT, DELETE requests). Check if each request includes a valid anti-CSRF token parameter or header. Use browser developer tools or HTTP interception to examine request payloads.
    Affected if State-changing operations lack anti-CSRF tokens, your environment is vulnerable to the CSRF attack described in this CVE.
  4. Examine cookie SameSite attributes
    Inspect cookies set by the Service Management application using browser developer tools or HTTP response headers. Check if the SameSite attribute is set to 'Strict' or 'Lax' for session cookies.
    Affected if Session cookies lack SameSite attribute or use 'None' without secure flags, the CSRF protection is insufficient.
  5. Check Origin and Referer header validation
    Test the application by sending requests with manipulated Origin or Referer headers. Observe whether the server accepts or rejects requests from unexpected origins.
    Affected if The server accepts state-changing requests without validating Origin or Referer headers, CSRF attacks are possible.

You are affected if HCL BigFix Service Management version 23.0 is installed AND state-changing operations lack anti-CSRF token protection, proper SameSite cookie attributes, or Origin/Referer header validation.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement anti-CSRF tokens for all state-changing operations, configure SameSite cookie attributes, and validate Origin/Referer headers to prevent cross-origin requests.

Fix this in Bigfix Service Management Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA1.0 h
9.0 hours of engineering $1,600
Get help mitigating

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,560.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2025-31957 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-31957 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data