Bigfix Service ManagementApplication · Hcltech

CVE-2025-31977

MEDIUM · 6.5 CVSS v3.1 Published 2025-08-28
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
HCL BigFix SM is affected by cryptographic weakness due to weak or outdated encryption algorithms.  An attacker with network access could exploit this weakness to decrypt or manipulate encrypted communications under certain conditions.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HCL BigFix SM uses weak or outdated encryption algorithms for protecting communications. An attacker with network access can exploit this cryptographic weakness to decrypt or potentially manipulate encrypted data in transit under specific conditions.

MitigationUpdate HCL BigFix SM to a version with strong, modern encryption algorithms (e.g., TLS 1.2+, strong cipher suites) and disable deprecated or weak cryptographic protocols.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Bigfix Service ManagementApplication
Affected:= 23.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed HCL BigFix SM version
    Locate the BigFix Service Management installation directory and check the version file or use the product's built-in version information tool (typically found in the program menu or about section)
    Affected if The installed version is exactly 23.0 - this version uses the weak or outdated encryption algorithms described in the CVE
  2. Examine SSL/TLS protocol settings
    Access the server configuration or registry settings for the web/application server component of BigFix SM and inspect which protocol versions are enabled for inbound and outbound communications
    Affected if SSL, TLS 1.0, or TLS 1.1 protocols are enabled - these are considered weak or outdated and vulnerable to cryptographic attacks
  3. Review configured cipher suites
    Locate the SSL/TLS cipher configuration file (commonly in the web server config directory or the BigFix SM configuration folder) and list all enabled cipher suites
    Affected if Legacy or weak cipher suites such as those using DES, 3DES, RC4, or export-grade ciphers are among the enabled cipher suites
  4. Verify TLS configuration matches modern standards
    Compare the current TLS configuration against industry best practices - check that only TLS 1.2 or higher is enabled and that strong cipher suites are prioritized
    Affected if The configuration allows TLS versions below 1.2 or permits known-weak cipher suites, indicating the environment is vulnerable to cryptographic attacks described in this CVE

If the installed version is 23.0 AND the environment has outdated TLS protocols (below 1.2) or weak cipher suites enabled, the environment is affected by this CVE and communications may be decryptable or manipulable by network attackers.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Update HCL BigFix SM to a version with strong, modern encryption algorithms (e.g., TLS 1.2+, strong cipher suites) and disable deprecated or weak cryptographic protocols.

Fix this in Bigfix Service Management Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-31977 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data