Bigfix Service ManagementApplication · Hcltech

CVE-2025-31982

MEDIUM · 6.5 CVSS v3.1 Published 2026-05-06
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
HCL BigFix Service Management (SM) had directories that were not linked or publicly visible but could be accessed directly. This could allow an increased risk of information disclosure or misuse of sensitive functionality.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HCL BigFix Service Management contains unlinked but directly accessible directories, allowing attackers to discover sensitive functionality or information via direct URL access. This is an insecure direct object reference (IDOR) pattern where the application's directory structure exposes endpoints that should not be publicly reachable.

MitigationIdentify and restrict access to all sensitive directories through web server access controls, authentication requirements, or directory removal if unnecessary. Implement proper access control checks for all direct object references.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Bigfix Service ManagementApplication
Affected:= 23.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed BigFix Service Management version
    Check the product version through the BigFix administration console, installation directory metadata, or by querying the application via its /api/info or /version endpoint if available. Compare against the affected version 23.0.
    Affected if Installed version is exactly 23.0
  2. Locate web server configuration files
    Identify the web server (IBM HTTP Server, Apache, or IIS) serving BigFix Service Management. Common paths include the BESServer directory or the webapps directory where the application is deployed. Check httpd.conf, plugin-cfg.xml, or equivalent configuration files.
    Affected if Web server serves the BigFix application and version 23.0 is in use
  3. Enumerate unlinked accessible directories
    Perform directory enumeration against the web application by testing common sensitive paths (admin, config, api, internal, scripts, docs) that may not appear in the main navigation. Use tools like dirb, gobuster, or manual HTTP requests to probe for directories that return 200 OK without being linked in the user interface.
    Affected if Directories return HTTP 200 responses and are not linked in the application UI but are accessible without authentication
  4. Verify authentication requirements on discovered directories
    Test each discovered directory endpoint by accessing it directly from an unauthenticated browser or via curl without session cookies. Check if the application returns sensitive content, directory listings, or functionality rather than redirecting to a login page.
    Affected if Sensitive directories or their contents are accessible without authentication or session token

Environment is affected if HCL BigFix Service Management version 23.0 is running and unlinked directories containing sensitive functionality or information are directly accessible without authentication.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Identify and restrict access to all sensitive directories through web server access controls, authentication requirements, or directory removal if unnecessary. Implement proper access control checks for all direct object references.

Fix this in Bigfix Service Management Scoped from the published advisory
  • Consultation4.0 h
  • Implementation4.0 h
  • Testing2.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,180
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-31982 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data