Supportassist For Business PcsApplication · Dell

CVE-2025-43991

HIGH · 7.1 CVSS v3.1 Published 2025-10-13
Fix available
A fix is available. Upgrade to 4.5.3.25254 / 4.8.2.29006 or later.
See remediation →
73/100
Remediation priority · Elevated
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SupportAssist for Home PCs versions 4.8.2 and prior and SupportAssist for Business PCs versions 4.5.3 and prior, contain an UNIX Symbolic Link (Symlink) following vulnerability. A low privileged attacker with local access to the system could potentially exploit this vulnerability to delete arbitrary files only in that affected system.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Dell SupportAssist for Home and Business PCs contains a symlink following vulnerability where the application creates or manipulates files without properly validating symlink targets, allowing a low-privileged local attacker to delete arbitrary files on the system by creating malicious symlinks.

MitigationApply vendor patches or upgrade to SupportAssist for Home PCs version 4.8.3 or later and SupportAssist for Business PCs version 4.5.4 or later. Restrict local access to minimize attack surface.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Supportassist For Business PcsApplication
Affected:< 4.5.3.25254
Supportassist For Home PcsApplication
Affected:< 4.8.2.29006

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm SupportAssist installation
    Open Programs and Features (appwiz.cpl) or check Program Files folder for 'Dell SupportAssist' or 'SupportAssist' entries
    Affected if Dell SupportAssist for Home or Business PCs is not found on the system, then the vulnerability does not apply
  2. Identify installed version
    Right-click SupportAssist in the application list and select Properties, or look for a version entry in the installation details. Alternatively, check the uninstall string in Windows Registry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ or HKLM\SOFTWARE\Dell\SupportAssist
    Affected if The version displayed cannot be determined or is not visible
  3. Compare version against vulnerable ranges
    Note the full version number found in the previous step. Compare numerically: For Business PCs, any version below 4.5.3.25254 is vulnerable. For Home PCs, any version below 4.8.2.29006 is vulnerable.
    Affected if The installed version is below 4.5.3.25254 (Business) or below 4.8.2.29006 (Home)
  4. Verify if SupportAssist service is active
    Open Services (services.msc) and look for 'SupportAssist' or 'Dell SupportAssist' service, or run 'sc query SupportAssist' from elevated command prompt
    Affected if The service is installed but not running, the immediate exploitation risk is reduced but the vulnerable binary still exists on the system

A user is affected if Dell SupportAssist for Home PCs version below 4.8.2.29006 or for Business PCs version below 4.5.3.25254 is installed on their system.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 4.5.3.25254 / 4.8.2.29006 or later
Fixed in 4.5.3.252544.8.2.29006
Interim mitigation

Apply vendor patches or upgrade to SupportAssist for Home PCs version 4.8.3 or later and SupportAssist for Business PCs version 4.5.4 or later. Restrict local access to minimize attack surface.

Fix this in Supportassist For Business Pcs Scoped from the published advisory
  • Consultation2.0 h
  • Implementation3.0 h
  • Testing4.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,900
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2025-43991 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-43991 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data