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FootprintsApplication · Bmc

CVE-2025-71259

HIGH · 7.1 CVSS v3.1 Published 2026-03-19
Fix available
A fix is available. Upgrade to after 20.24.01.001 or later.
See remediation →
77/100
Remediation priority · High
Public exploit Remotely reachable Zero-click Patch available

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
BMC FootPrints ITSM versions 20.20.02 through 20.24.01.001 contain a blind server-side request forgery vulnerability in the externalfeed/RSS API component that allows authenticated attackers to trigger arbitrary outbound requests from the server. Attackers can exploit insufficient validation of externally supplied resource references to interact with internal services or cause resource exhaustion impacting availability. The following hotfixes remediate the vulnerability: 20.20.02, 20.20.03.002, 20.21.01.001, 20.21.02.002, 20.22.01, 20.22.01.001, 20.23.01, 20.23.01.002, and 20.24.01.

In the news

Third-party coverage
Trending covered by 1 outlet this week · latest 5mo ago

Surfaced from public web coverage — external links open in a new tab.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis
How this class of weakness works · CWE-918

The server can be induced to make requests to a URL an attacker controls, turning it into a proxy into internal networks and cloud metadata services. It's especially dangerous behind a trusted network boundary. The fix is strict allow-listing of destinations and blocking access to internal address ranges.

General guidance for the server-side request forgery (ssrf) class — the official description and references above are authoritative for this specific CVE. Want a bespoke review and a reviewed fix? Ask our team →

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
FootprintsApplication
Affected:>= 20.20.02, <= 20.24.01.001

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
Low
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:H

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 20.24.01.001
Vendor patch docs.bmc.com →
Recommended fix High confidence

20.24.01

  1. 1. Identify the current Footprints ITSM version by checking the application administration console or system information.
  2. 2. If running version 20.20.02 through 20.24.01.001, plan for upgrade to a fixed version.
  3. 3. Download the latest patched version 20.24.01 from the official BMC Footprints download portal or access the hotfix through your BMC support account.
  4. 4. Before upgrading, backup the current Footprints ITSM database and configuration files.
  5. 5. Apply the upgrade following BMC's standard upgrade procedures for Footprints ITSM.
  6. 6. Verify the upgrade was successful by checking the version number in the administration console.
  7. 7. Test that the externalfeed/RSS API functionality works correctly with the patch applied.
  8. 8. Confirm the vulnerability is remediated by verifying that the externalfeed API now properly validates externally supplied resource references.

Generated from the published advisory — verify against the referenced sources before acting.

We can identify the exact fixed release, upgrade, and verify it in staging — typical engagement from $3,200. Get the upgrade done

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2025-71259 in production — separate from our analysis above.

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What this is

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What belongs here
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  • Version or environment caveats, and links to real fixes
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