Xweb 300d Pro FirmwareOperating system · Copeland

CVE-2026-21389

HIGH · 8.8 CVSS v3.1 Published 2026-02-27
Fix available
A fix is available. Upgrade to after 1.12.1 or later.
See remediation →
94/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An OS command injection vulnerability exists in XWEB Pro version 1.12.1 and prior, enabling an authenticated attacker to achieve remote code execution on the system by injecting malicious input into the request body sent to the contacts import route.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

OS command injection vulnerability in XWEB Pro v1.12.1 and prior allows authenticated attackers to execute arbitrary OS commands via the contacts import feature by injecting malicious input into the request body, achieving remote code execution.

MitigationUpgrade to a patched version of XWEB Pro; if unavailable, disable the contacts import functionality and implement strict input validation/sanitization on all user-supplied data processed by system commands.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Xweb 300d Pro FirmwareOperating system
Affected:<= 1.12.1
Xweb 500d Pro FirmwareOperating system
Affected:<= 1.12.1
Xweb 500b Pro FirmwareOperating system
Affected:<= 1.12.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the Xweb device model
    Check the device model or product identifier in the system settings or administrative interface to confirm it is one of: Copeland Xweb 300d Pro, Xweb 500d Pro, or Xweb 500b Pro
    Affected if The device model is any of the three affected variants (300d Pro, 500d Pro, or 500b Pro)
  2. Determine the firmware version
    Locate the firmware version information in the device administrative interface, system status page, or by querying the device's web API or system information endpoint
    Affected if The installed firmware version is 1.12.1 or any version prior to 1.12.1
  3. Verify if the contacts import feature is accessible
    Check whether the contacts import functionality is enabled and accessible in the web interface or API; look for import endpoints related to contacts or address book import
    Affected if The contacts import route is exposed and functional on the device
  4. Confirm authentication configuration
    Review the authentication settings to determine whether user accounts can be created or if external authentication providers are configured that could allow an attacker to obtain valid credentials
    Affected if User authentication is enabled and allows for the creation or management of accounts that could be leveraged by an attacker

The environment is affected if the device runs any of the three Xweb Pro models with firmware version 1.12.1 or lower and has the contacts import feature accessible to authenticated users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 1.12.1
Interim mitigation

Upgrade to a patched version of XWEB Pro; if unavailable, disable the contacts import functionality and implement strict input validation/sanitization on all user-supplied data processed by system commands.

Fix this in Xweb 300d Pro Firmware Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,130
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,408.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2026-21389 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2026-21389 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data