Remote HelpApplication · Microsoft

CVE-2026-55014

HIGH · 7.8 CVSS v3.1 Published 2026-07-14
Fix available
A fix is available. Upgrade to 5.2.1037.0 or later.
See remediation →
80/100
Remediation priority · High
Zero-click 5 weeks old

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Improper access control in Windows Remote Help Defense allows an authorized attacker to elevate privileges locally.

In the news

Third-party coverage
Trending covered by 1 outlet this week · latest 1mo ago

Surfaced from public web coverage — external links open in a new tab.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Improper access control in Windows Remote Help Defense enables a locally authenticated attacker with baseline system access to elevate privileges to higher permission levels. The vulnerability stems from missing or insufficient authorization checks within the Remote Help Defense component, allowing privilege escalation beyond the attacker's current assigned permissions.

MitigationApply Microsoft security updates for Windows Remote Help Defense once available. Until patches are released, limit local administrator access to essential personnel only and monitor for suspicious process execution patterns.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Remote HelpApplication
Affected:< 5.2.1037.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify Microsoft Remote Help installation
    Check if Microsoft Remote Help is installed on the system by looking in Add/Remove Programs, Program Files, or using PowerShell Get-WmiObject -Class Win32_Product
    Affected if Microsoft Remote Help is not installed on the system
  2. Identify installed version of Microsoft Remote Help
    Retrieve the version information of Microsoft Remote Help typically found in the application executable, file properties, or via PowerShell Get-ItemProperty on the installation directory
    Affected if Unable to determine the installed version of Microsoft Remote Help
  3. Compare version against affected range
    Compare the identified version number to the affected range: any version lower than 5.2.1037.0 is vulnerable
    Affected if Installed version is lower than 5.2.1037.0 (for example: 5.2.1036.0, 5.2.0, 5.0.0, etc.)
  4. Confirm Remote Help Defense component accessibility
    Verify that the Remote Help Defense component is present and accessible on the system - this component handles authorization for remote assistance sessions
    Affected if Remote Help Defense component exists on the system and the installed version is below 5.2.1037.0

If Microsoft Remote Help version 5.2.1037.0 or higher is NOT installed, a locally authenticated attacker with baseline system access can exploit the missing authorization checks in Remote Help Defense to elevate privileges beyond their assigned permissions.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 5.2.1037.0 or later
Fixed in 5.2.1037.0
Interim mitigation

Apply Microsoft security updates for Windows Remote Help Defense once available. Until patches are released, limit local administrator access to essential personnel only and monitor for suspicious process execution patterns.

Fix this in Remote Help Scoped from the published advisory
  • Consultation2.0 h
  • Implementation1.0 h
  • Testing2.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,060
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,696.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2026-55014 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2026-55014 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data