CVE-2006-5428
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedrpc.php in Cerberus Helpdesk 3.2.1 does not verify a client's privileges for a display_get_requesters operation, which allows remote attackers to bypass the GUI login and obtain sensitive information (ticket data) via a direct request.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceCerberus Helpdesk 3.2.1 contains an authorization bypass vulnerability in rpc.php where the display_get_requesters operation fails to verify client privileges. This allows unauthenticated remote attackers to bypass the GUI login requirement and directly query the RPC interface to retrieve sensitive ticket requester data.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 3.2.1CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Authentication
- None
- Confidentiality
- Partial
- Integrity
- None
- Availability
- None
AV:N/AC:L/Au:N/C:P/I:N/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
-
Identify Cerberus Helpdesk versionLocate the version file or check the admin interface header for the installed version number. Common locations include a version.php file or the footer of admin pages.Affected if The installed version is 3.2.1 exactly
-
Verify rpc.php existsCheck the web root directory for the presence of the rpc.php file, which is the RPC interface endpoint.Affected if rpc.php is present in the web-accessible directory
-
Confirm RPC interface accessibilityAttempt an unauthenticated HTTP request to rpc.php with the display_get_requesters operation to see if it returns data without requiring login credentials.Affected if The RPC interface returns requester data without authentication
-
Check for sensitive data exposureInspect the response from the unauthenticated RPC call for ticket requester information such as names, email addresses, or other contact details.Affected if The response contains sensitive requester information accessible without credentials
If the installed version is exactly 3.2.1 and the rpc.php interface returns ticket requester data without authentication, the environment is affected by CVE-2006-5428.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataImplement proper authentication and authorization checks in rpc.php for the display_get_requesters operation, or upgrade to a patched version of Cerberus Helpdesk that addresses this privilege verification issue.
- Consultation3.0 h
- Implementation6.0 h
- Testing3.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,984.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2006-5428 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2006-5428 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.
A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data