CVE-2008-6440
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedCerberus Helpdesk before 4.0 (Build 600) allows remote attackers to obtain sensitive information via direct requests for "controllers ... that aren't standard helpdesk pages," possibly involving the (1) /display and (2) /kb URIs.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceCerberus Helpdesk before version 4.0 (Build 600) contains an information disclosure vulnerability where remote attackers can access non-standard helpdesk controller pages via direct requests to /display and /kb URIs, potentially exposing sensitive system information, configuration details, or internal data not meant for public access.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 2.5<= 3.3= 0.97.3= 2.0= 2.1= 2.2= 2.3= 2.4= 2.6.1= 2.7= 2.7.1= 2.649= 3.2CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Authentication
- None
- Confidentiality
- Partial
- Integrity
- None
- Availability
- None
AV:N/AC:L/Au:N/C:P/I:N/A:N
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify the installed Cerberus Helpdesk versionCheck the application version from the helpdesk footer, admin panel about page, or version file in the installation directoryAffected if The version is 2.5, or any version from 0.97.3 through 3.3 (including specific versions 2.0, 2.1, 2.2, 2.3, 2.4, 2.6.1, 2.7, 2.7.1, 2.649, or 3.2), or any version prior to 4.0 Build 600
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Verify the /display controller is accessibleSend an HTTP GET request to yourhelpdeskurl/display and observe the responseAffected if The endpoint returns a page with system information, configuration details, or internal data not meant for public access
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Verify the /kb controller is accessibleSend an HTTP GET request to yourhelpdeskurl/kb and observe the responseAffected if The endpoint returns sensitive system information, configuration details, or internal data not meant for public access
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Confirm the helpdesk is network accessibleDetermine if the Cerberus Helpdesk web interface is reachable from untrusted networks (external IPs, the internet)Affected if The application is directly accessible without authentication from untrusted networks and responds to the /display or /kb URIs
You are affected if your Cerberus Helpdesk version is 2.5, any version from 0.97.3 through 3.3, or any version prior to 4.0 Build 600, and the /display or /kb endpoints are accessible and expose sensitive information.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataUpgrade Cerberus Helpdesk to version 4.0 (Build 600) or later. If immediate patching is not possible, implement web server-level access controls to restrict direct access to non-standard controller paths.
- Consultation2.0 h
- Implementation4.0 h
- Testing3.0 h
- Review / QA1.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,800.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2008-6440 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2008-6440 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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