Service ManagerApplication · Hp

CVE-2008-4415

HIGH · 9.0 CVSS v2.0 Published 2008-11-17
Fix available
A fix is available. Upgrade to after 7.0 or later.
See remediation →
96/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Unspecified vulnerability in HP Service Manager (HPSM) before 7.01.71 allows remote authenticated users to execute arbitrary code via unknown vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

HP Service Manager versions prior to 7.01.71 contain an unspecified vulnerability allowing remote authenticated users to execute arbitrary code. The vulnerability is remotely exploitable and rated critical due to the code execution capability.

MitigationUpgrade HP Service Manager to version 7.01.71 or later. Since this is a code execution vulnerability in a business-critical application, prioritize the upgrade with appropriate change management and testing procedures.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Service ManagerApplication
Affected:<= 7.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
Single
Confidentiality
Complete
Integrity
Complete
Availability
Complete

AV:N/AC:L/Au:S/C:C/I:C/A:C

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify HP Service Manager installation
    Locate HP Service Manager on the system by searching for the application directory or installed software registry entries associated with HP Service Manager.
    Affected if HP Service Manager is found on the system and the version cannot be determined or is below 7.01.71
  2. Determine installed version
    Access the HP Service Manager version information through the application admin console, version file, or help/about section. Compare the installed version to the affected range of versions prior to 7.01.71.
    Affected if The installed version is identified as being lower than 7.01.71 or is listed as version 7.0 or below
  3. Verify application accessibility
    Check whether the HP Service Manager application is running and accessible over the network or remotely, as the vulnerability is described as remotely exploitable.
    Affected if The application is exposed and accessible remotely to network users
  4. Confirm authentication configuration
    Review the HP Service Manager authentication settings to determine whether remote user authentication is required and enforced.
    Affected if Remote authentication is enabled but the application version is below 7.01.71, indicating the vulnerable configuration is present

The environment is affected if HP Service Manager version 7.0 or any version prior to 7.01.71 is installed and accessible, regardless of authentication status, since an authenticated remote user could exploit this vulnerability.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 7.0
Interim mitigation

Upgrade HP Service Manager to version 7.01.71 or later. Since this is a code execution vulnerability in a business-critical application, prioritize the upgrade with appropriate change management and testing procedures.

Recommended fix High confidence

HP Service Manager 7.01.71 or later

  1. 1. Back up the current HP Service Manager database and configuration files.
  2. 2. Review HP Service Manager 7.01.71 release notes for migration requirements and known issues.
  3. 3. Stop the HP Service Manager application services.
  4. 4. Upgrade HP Service Manager from version 7.0 to version 7.01.71 or later.
  5. 5. Verify the upgrade was successful by checking the version number in the application.
  6. 6. Test critical business workflows to ensure functionality is intact.
  7. 7. Restart the HP Service Manager application services.
  8. 8. Monitor logs for any errors following the upgrade.
Caveat Review release notes for potential configuration changes or data migration requirements between 7.0 and 7.01.71

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Service Manager Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing16.0 h
  • Review / QA8.0 h
48.0 hours of engineering $8,320
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $13,312.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2008-4415 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2008-4415 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data