Service CenterApplication · Hp

CVE-2011-1860

MEDIUM · 5.0 CVSS v2.0 Published 2011-06-14
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
59/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Unspecified vulnerability in HP Service Manager 7.02, 7.11, 9.20, and 9.21 and Service Center 6.2.8 allows remote attackers to capture HTTP session credentials via unknown vectors.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HP Service Manager and Service Center contain an unspecified vulnerability allowing remote attackers to capture HTTP session credentials. The vulnerability is network-exploitable without authentication and results in partial confidentiality impact.

MitigationApply vendor patches or upgrades to HP Service Manager (to version 9.31+) and Service Center. If patches are unavailable, implement additional session security controls such as IP binding, session token rotation, and forced re-authentication for sensitive operations.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Service CenterApplication
Affected:= 6.2.8
Service ManagerApplication
Affected:= 7.02= 7.11= 9.20= 9.21

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
None
Availability
None

AV:N/AC:L/Au:N/C:P/I:N/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed HP Service Manager or Service Center product
    Locate the HP Service Manager or Service Center installation directory or check system inventory/asset management tools for these applications
    Affected if The product is HP Service Manager or Service Center
  2. Determine the exact version of HP Service Manager
    Check the product's about dialog, version file, or run: sm -version (typically in the installation bin directory)
    Affected if Version equals 7.02, 7.11, 9.20, or 9.21
  3. Determine the exact version of HP Service Center
    Check the product's about dialog, version file, or check installation logs/documentation
    Affected if Version equals 6.2.8
  4. Verify HTTP session exposure
    Check if the web interface (typically ports 13080, 13000, or similar) is accessible from untrusted networks or the internet
    Affected if The HTTP interface is network-accessible without additional security controls
  5. Check for session security controls
    Review configuration files (typically in the SM or SC installation conf directory) for session binding, token rotation settings, or IP validation settings
    Affected if No additional session security controls are configured and the affected version is detected

You are affected if HP Service Manager version 7.02, 7.11, 9.20, or 9.21 OR HP Service Center version 6.2.8 is installed and the HTTP session interface is network-accessible without protective controls.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor patches or upgrades to HP Service Manager (to version 9.31+) and Service Center. If patches are unavailable, implement additional session security controls such as IP binding, session token rotation, and forced re-authentication for sensitive operations.

Fix this in Service Center Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA4.0 h
22.0 hours of engineering $3,860
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2011-1860 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2011-1860 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data