CVE-2011-1863
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedHP Service Manager 7.02, 7.11, 9.20, and 9.21 and Service Center 6.2.8 allow remote authenticated users to conduct unspecified script injection attacks via unknown vectors.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceHP Service Manager versions 7.02, 7.11, 9.20, 9.21 and Service Center 6.2.8 contain a script injection vulnerability (likely cross-site scripting) that allows authenticated remote users to inject malicious script content through unspecified vectors. The CVSS 7.5 score indicates high exploitability with network-accessible attack vector and low attack complexity.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 6.2.8= 7.02= 7.11= 9.20= 9.21CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- M
- Authentication
- Single
- Confidentiality
- Complete
- Integrity
- Partial
- Availability
- Partial
AV:N/AC:M/Au:S/C:C/I:P/A:P
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Identify installed HP Service Manager or Service Center versionCheck the application version through the About section in the web client, or check the installer/registry entries on the server hosting the application. Common locations include the server's program files or configuration files that contain version metadata.Affected if The installed version matches 7.02, 7.11, 9.20, 9.21 for Service Manager or 6.2.8 for Service Center.
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Confirm the web interface is accessibleAttempt to access the HP Service Manager or Service Center web portal URL (typically on ports 8080, 8443, or standard HTTP/HTTPS ports). Verify the login page loads.Affected if The web interface is reachable over the network, as the vulnerability is exploited through web-based vectors.
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Verify user authentication is enabledCheck the web application's authentication configuration. Confirm that the login mechanism is active and users can authenticate to the application.Affected if Authentication is enabled and functional, which is required for authenticated remote users to exploit the script injection flaw.
Your environment is affected if HP Service Manager version 7.02, 7.11, 9.20, or 9.21 (or Service Center 6.2.8) is installed with the web interface accessible and authentication enabled.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply vendor patches for CVE-2011-1863. Until patched, implement input validation and output encoding for all user-supplied data in web interfaces, and consider web application firewall rules to detect and block script injection attempts.
- Consultation4.0 h
- Implementation8.0 h
- Testing6.0 h
- Review / QA3.0 h
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Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2011-1863 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2011-1863 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
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