ReadydeskApplication

CVE-2016-5683

HIGH · 7.8 CVSS v3.0 Published 2016-08-26
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
80/100
Remediation priority · High
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
ReadyDesk 9.1 allows local users to determine cleartext SQL Server credentials by reading the SQL_Config.aspx file and decrypting data with a hardcoded key in the ReadyDesk.dll file.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

ReadyDesk 9.1 contains an information disclosure vulnerability where local users can obtain SQL Server credentials by reading the SQL_Config.aspx file and decrypting the stored credentials using a hardcoded cryptographic key found in ReadyDesk.dll. This exposes sensitive database credentials in cleartext.

MitigationReplace the hardcoded decryption key with a proper key management solution, rotate all exposed SQL Server credentials, and restrict access to the SQL_Config.aspx file to prevent unauthorized credential disclosure.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
ReadydeskApplication
Affected:= 9.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check the installed Readydesk version
    Locate and inspect the Readydesk version information, typically found in the application about page, version file, or assembly metadata
    Affected if The installed version is Readydesk 9.1
  2. Locate the SQL_Config.aspx file
    Search the web root or application directory for a file named SQL_Config.aspx
    Affected if The file SQL_Config.aspx exists and is accessible within the application web directory
  3. Inspect SQL_Config.aspx for stored credentials
    Open SQL_Config.aspx in a text editor or web browser and look for encrypted or encoded database credential strings
    Affected if The file contains encrypted credential data such as connection strings or password fields
  4. Examine ReadyDesk.dll for hardcoded cryptographic key
    Decompile or inspect ReadyDesk.dll using a .NET disassembler (such as ILSpy or dnSpy) and search for hardcoded encryption/decryption keys
    Affected if ReadyDesk.dll contains a hardcoded decryption key (such as a symmetric key or IV) used for credential decryption
  5. Verify credential exposure
    Attempt to decrypt the credentials found in SQL_Config.aspx using the hardcoded key from ReadyDesk.dll to confirm plaintext exposure
    Affected if Credentials can be decrypted to reveal SQL Server usernames and passwords in cleartext

A user is affected if running Readydesk version 9.1 where SQL_Config.aspx contains encrypted credentials that can be decrypted using a hardcoded key found in ReadyDesk.dll, allowing unauthorized database credential disclosure.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Replace the hardcoded decryption key with a proper key management solution, rotate all exposed SQL Server credentials, and restrict access to the SQL_Config.aspx file to prevent unauthorized credential disclosure.

Fix this in Readydesk Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2016-5683 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data