CpanelApplication

CVE-2018-20883

MEDIUM · 6.5 CVSS v3.0 Published 2019-08-01
Fix available
A fix is available. Upgrade to 74.0.8 or later.
See remediation →
71/100
Remediation priority · Elevated
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
cPanel before 74.0.8 allows FTP access during account suspension (SEC-449).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

This is an authentication bypass vulnerability in cPanel where suspended accounts could still access FTP services. When an account is suspended in cPanel, all services should be terminated, but the FTP daemon was not properly checking account suspension status, allowing suspended users to continue file transfer operations.

MitigationUpdate cPanel to version 74.0.8 or later to patch the vulnerability. After updating, verify that suspended accounts cannot access FTP services.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
CpanelApplication
Affected:< 74.0.8

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
None

CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify cPanel version
    Check the installed cPanel version using the command: grep -i version /usr/local/cpanel/version or access cPanel WHM interface to view version information
    Affected if The installed version is lower than 74.0.8 (for example, 74.0.7, 73.x, or earlier)
  2. Confirm FTP service is running
    Verify the FTP daemon is active on the server using: systemctl status ftpd or service proftpd status or service pure-ftpd status depending on FTP server used
    Affected if FTP service is running and the cPanel version is below 74.0.8
  3. Identify suspended accounts
    List suspended accounts in cPanel via WHM at Account Functions > List Suspended Accounts, or use command: grep -r ':suspended:' /var/cpanel/suspended/ 2>/dev/null
    Affected if There are suspended user accounts present on the system
  4. Test FTP access for suspended account
    Attempt to connect to the FTP server using credentials from a suspended cPanel account. Use an FTP client or command: ftp localhost with the suspended account's credentials
    Affected if The FTP connection succeeds and allows file transfer operations despite the account being suspended in cPanel
  5. Verify suspension status enforcement
    Check FTP daemon logs (/var/log/proftpd or /var/log/pure-ftpd depending on server) for authentication events involving suspended accounts
    Affected if FTP authentication logs show successful logins from accounts that appear suspended in cPanel's account management

A system is affected if it runs cPanel version below 74.0.8 and has suspended accounts that can successfully authenticate to FTP services.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 74.0.8 or later
Fixed in 74.0.8
Interim mitigation

Update cPanel to version 74.0.8 or later to patch the vulnerability. After updating, verify that suspended accounts cannot access FTP services.

Fix this in Cpanel Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing3.0 h
  • Review / QA2.0 h
9.0 hours of engineering $1,570
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,512.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2018-20883 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2018-20883 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data