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Panelview 5510 FirmwareOperating system · Rockwellautomation

CVE-2019-10970

CRITICAL · 9.8 CVSS v3.1 Published 2019-07-11
Fix available
A fix is available. Upgrade to 4.003 / 5.002 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Rockwell Automation PanelView 5510 (all versions manufactured before March 13, 2019 that have never been updated to v4.003, v5.002, or later), a remote, unauthenticated threat actor with access to an affected PanelView 5510 Graphic Display, upon successful exploit, may boot-up the terminal and gain root-level access to the device’s file system.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A critical vulnerability in Rockwell Automation PanelView 5510 graphic displays allows a remote, unauthenticated attacker who can boot the terminal to gain root-level access to the device's file system. The issue affects all versions manufactured before March 13, 2019 that have not been updated to v4.003, v5.002, or later.

MitigationUpdate PanelView 5510 firmware to version v4.003, v5.002, or later to remediate this vulnerability. If updating is not immediately feasible, restrict physical and network access to prevent unauthorized terminal boot-up.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Panelview 5510 FirmwareOperating system
Affected:< 4.003>= 5.000, < 5.002

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the device model
    Locate the physical PanelView terminal or access its web interface/system information to confirm it is a PanelView 5510 model
    Affected if Device is not a PanelView 5510 - this CVE does not apply
  2. Check the installed firmware version
    Access the PanelView 5510 web interface, go to System Information or Device Status, and record the firmware version number
    Affected if Firmware version is < 4.003 OR >= 5.000 but < 5.002
  3. Verify the manufacture date
    Check the device label or system information for the manufacturing date. If accessible via the web interface, check the manufacturing date or serial number details
    Affected if Device was manufactured before March 13, 2019 and firmware has not been updated to v4.003 or v5.002 or later
  4. Confirm network accessibility of the device
    Verify the PanelView 5510 is connected to the network and accessible. This vulnerability requires the attacker to boot the terminal, which could be triggered remotely if network access is available
    Affected if Device is network-accessible and has not been patched - increasing exposure to remote exploitation

The device is affected if it is a PanelView 5510 with firmware version < 4.003, or >= 5.000 but < 5.002, especially if manufactured before March 13, 2019.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 4.003 / 5.002 or later
Fixed in 4.0035.002
Interim mitigation

Update PanelView 5510 firmware to version v4.003, v5.002, or later to remediate this vulnerability. If updating is not immediately feasible, restrict physical and network access to prevent unauthorized terminal boot-up.

Recommended fix High confidence

PanelView 5510 Firmware v4.003 or v5.002 or later

  1. 1. Identify the current firmware version of the affected PanelView 5510 device by accessing the device settings or checking the firmware revision.
  2. 2. Download the fixed firmware version (v4.003 or v5.002 or later) from the official Rockwell Automation website or trusted distribution channel.
  3. 3. Review release notes to confirm the chosen firmware version is compatible with your specific PanelView 5510 model and application configuration.
  4. 4. Back up the current device configuration, applications, and any critical data stored on the PanelView 5510.
  5. 5. If possible, apply the firmware update in a test or staging environment first to verify compatibility with your application.
  6. 6. Upload and install the new firmware to the PanelView 5510 device following the manufacturer's documented firmware update procedure.
  7. 7. After installation, verify the device boots successfully and confirm the firmware version has been updated to v4.003, v5.002, or later.
  8. 8. Restore the backed-up configuration and applications to the device if needed.
Caveat Test the new firmware version in a non-production environment before deploying to production; some application configurations may behave differently with the updated firmware

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Panelview 5510 Firmware Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing6.0 h
  • Review / QA4.0 h
34.0 hours of engineering $6,100
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-10970 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data