Factorytalk Services PlatformApplication · Rockwellautomation

CVE-2020-14516

CRITICAL · 10.0 CVSS v3.1 Published 2021-03-18
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
In Rockwell Automation FactoryTalk Services Platform Versions 6.10.00 and 6.11.00, there is an issue with the implementation of the SHA-256 hashing algorithm with FactoryTalk Services Platform that prevents the user password from being hashed properly.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

FactoryTalk Services Platform versions 6.10.00 and 6.11.00 contain a flawed SHA-256 hashing implementation that fails to properly hash user passwords, potentially storing them in an insecure manner or in plaintext. This cryptographic failure allows attackers with database access to obtain user credentials in recoverable form.

MitigationApply vendor-provided patches when available and rotate all user passwords, as the hashing failure may have exposed credentials. Consider network segmentation to limit exposure until patching is complete.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Factorytalk Services PlatformApplication
Affected:= 6.10.00= 6.11.00

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify FactoryTalk Services Platform version
    Check the installed version through Windows Add/Remove Programs, or query the Windows Registry under HKLM\SOFTWARE\Rockwell Software\FactoryTalk Services Platform\ for the Version value, or examine the assembly information in the program installation directory
    Affected if Version equals 6.10.00 or 6.11.00 exactly
  2. Locate FactoryTalk user database
    Find the SQL Server or SQL Express database used by FactoryTalk Services Platform, typically located in the ProgramData\Rockwell folder or within the SQL instance. Common database names include FTSPC, FactoryTalk, or similar platform databases
    Affected if Database file or database instance exists and is accessible on the system
  3. Examine password storage in database
    Connect to the FactoryTalk database and query the user credentials table. Examine the password column for: plaintext passwords, short hash values, or identical hash values across different user accounts (which would indicate lack of proper salting)
    Affected if Passwords appear as plaintext, are stored as weak/short hashes, or identical hashes exist for different users with the same password
  4. Check database file access permissions
    Use icacls or examine the Security tab on the database file to determine which Windows users and groups have read access to the FactoryTalk database files
    Affected if Non-administrative accounts or unauthorized users have read access to the database files (enabling the attack vector)

Environment is affected if FactoryTalk Services Platform version is 6.10.00 or 6.11.00 AND user credentials in the database are stored in plaintext, weak hashes, or without proper salting, particularly if the database is accessible to unauthorized users.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor-provided patches when available and rotate all user passwords, as the hashing failure may have exposed credentials. Consider network segmentation to limit exposure until patching is complete.

Fix this in Factorytalk Services Platform Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing6.0 h
  • Review / QA2.0 h
20.0 hours of engineering $3,500
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2020-14516 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14516 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data