Factorytalk Services PlatformApplication · Rockwellautomation

CVE-2024-21917

CRITICAL · 9.1 CVSS v3.1 Published 2024-01-31
Fix available
A fix is available. Upgrade to after 6.31.00 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
A vulnerability exists in Rockwell Automation FactoryTalk® Service Platform that allows a malicious user to obtain the service token and use it for authentication on another FTSP directory. This is due to the lack of digital signing between the FTSP service token and directory.  If exploited, a malicious user could potentially retrieve user information and modify settings without any authentication.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

A critical authentication bypass exists in Rockwell Automation FactoryTalk Service Platform where service tokens lack digital signature validation. Attackers can obtain tokens from one FTSP directory and reuse them to authenticate to other FTSP directories, allowing unauthenticated access to retrieve user information and modify system settings.

MitigationApply vendor-provided patches for FactoryTalk Service Platform immediately; implement network segmentation to isolate FTSP components and monitor for unauthorized token usage across directories.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Factorytalk Services PlatformApplication
Affected:<= 6.31.00

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed FactoryTalk Service Platform version
    Use the Windows Programs and Features control panel, or check the program's About/Properties dialog, or run the FactoryTalk Administration Console to view the installed FTSP version number
    Affected if The installed version is 6.31.00 or lower (any version up to and including 6.31.00)
  2. Determine if multiple FTSP directories exist
    Open FactoryTalk Administration Console and check if more than one FTSP directory (domain) is configured in the FactoryTalk Network Directory settings
    Affected if Multiple FTSP directories are configured and accessible on the network
  3. Verify token signature validation is enabled
    Inspect FactoryTalk Service Platform security configuration settings in the FactoryTalk Administration Console under Security or Directory services settings for any option related to token validation or signature verification
    Affected if Token signature validation is disabled or there is no option to enforce it
  4. Review FTSP directory access logs
    Check FactoryTalk logs or Windows Event Viewer for authentication events where tokens from one directory are used to access a different directory
    Affected if Logs show cross-directory token authentication attempts or successful authentications from unexpected directory sources
  5. Check network exposure of FTSP services
    Review network firewall rules and listening services to determine if FactoryTalk Service Platform ports are exposed beyond the internal network segment
    Affected if FTSP services are accessible from network segments outside the trusted environment

A user is affected if FactoryTalk Service Platform version 6.31.00 or lower is installed, especially when multiple FTSP directories exist and token signature validation is not enforced.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 6.31.00
Interim mitigation

Apply vendor-provided patches for FactoryTalk Service Platform immediately; implement network segmentation to isolate FTSP components and monitor for unauthorized token usage across directories.

Fix this in Factorytalk Services Platform Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA8.0 h
44.0 hours of engineering $7,720
Get the upgrade done

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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2024-21917 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-21917 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data