Manageengine Adselfservice PlusApplication · Zohocorp

CVE-2019-7162

CRITICAL · 9.1 CVSS v3.1 Published 2019-12-31
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in Zoho ManageEngine ADSelfService Plus 5.6 Build 5607. An exposed service allows an unauthenticated person to retrieve internal information from the system and modify the product installation.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

ADSelfService Plus 5.6 Build 5607 contains an exposed service endpoint accessible without authentication that allows remote attackers to retrieve sensitive internal system information and modify the product installation, including potentially executing arbitrary code or altering configuration.

MitigationImmediately restrict network access to the exposed service, apply vendor-supplied patches, and audit the deployment for unauthorized changes.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Manageengine Adselfservice PlusApplication
Affected:= 5.6

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check installed ADSelfService Plus version
    Locate and read the version information file in the product installation directory, or access the product's About/Version page in the administrative interface
    Affected if Version is exactly 5.6 (Build 5607)
  2. Verify network accessibility of the product service
    Determine if the ADSelfService Plus web interface or any of its service ports are accessible from untrusted network segments or the internet
    Affected if The service is exposed to untrusted networks without network-level access controls
  3. Identify exposed unauthenticated endpoints
    Review the product's servlet mappings in the deployment descriptor (web.xml) or check which endpoints permit unauthenticated access
    Affected if Service endpoints that should require authentication are accessible without credentials
  4. Audit for unauthorized system modifications
    Compare current product configuration files and installed components against known good baselines or recent changes
    Affected if Unexpected configuration changes or unauthorized modifications to the installation are present

If ADSelfService Plus version 5.6 is running and its service endpoints are exposed to untrusted networks or accessible without authentication, the environment is affected by this vulnerability.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Immediately restrict network access to the exposed service, apply vendor-supplied patches, and audit the deployment for unauthorized changes.

Fix this in Manageengine Adselfservice Plus Scoped from the published advisory
  • Consultation3.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
12.0 hours of engineering $2,130
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Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2019-7162 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data