Hcl CommerceApplication · Hcltechsw

CVE-2020-14275

CRITICAL · 9.8 CVSS v3.1 Published 2021-01-12
Fix available
A fix is available. Upgrade to after 9.1.4.0 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Security vulnerability in HCL Commerce 9.0.0.5 through 9.0.0.13, 9.0.1.0 through 9.0.1.14 and 9.1 through 9.1.4 could allow denial of service, disclosure of user personal data, and performing of unauthorized administrative operations.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HCL Commerce versions 9.0.0.5 through 9.1.4 contain a security vulnerability allowing denial of service, unauthorized access to user personal data, and unauthorized administrative operations. The CVSS 9.8 score indicates an easily exploitable flaw likely involving authentication bypass or privilege escalation that permits attackers to perform admin actions and access sensitive user information without proper authorization.

MitigationApply vendor-supplied patches or upgrade to a fixed version of HCL Commerce beyond 9.1.4; prioritize given the critical severity and potential for data exposure and service disruption.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Hcl CommerceApplication
Affected:>= 9.0.0.5, <= 9.0.0.13>= 9.0.1.0, <= 9.0.1.14>= 9.1, <= 9.1.4.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed HCL Commerce version
    Locate the version file or use the HCL Commerce administration console to view the current version number. Common locations include the installation directory or the about page in the admin console.
    Affected if The installed version falls within 9.0.0.5 to 9.0.0.13, 9.0.1.0 to 9.0.1.14, or 9.1.0 to 9.1.4.0
  2. Review admin access logs for unauthorized operations
    Examine HCL Commerce admin logs (typically in the logs directory) for administrative actions performed without valid authentication credentials or by unauthorized users.
    Affected if Administrative operations appear in logs that were not initiated by legitimate administrator accounts
  3. Audit user data access patterns
    Review access logs and audit trails for queries or retrievals of user personal data (customer PII, addresses, payment information) that originated from unexpected sources or IP addresses.
    Affected if User personal data was accessed by users lacking authorization or from unrecognized IP addresses
  4. Check for unexpected user accounts or privilege changes
    Inspect the user management database or admin console for newly created administrator accounts or modifications to existing user privilege levels that were not initiated by known administrators.
    Affected if New administrative accounts exist or user privileges were modified without documented approval
  5. Examine authentication configuration
    Review the HCL Commerce configuration files (such as WC_server.xml or related XML configuration) for authentication settings and verify that proper authentication enforcement is configured for admin interfaces.
    Affected if Authentication is disabled or weakened for admin endpoints

A system is affected if HCL Commerce version is within the 9.0.0.5 through 9.1.4.0 range and evidence exists of unauthorized admin actions, unauthorized user data access, or authentication bypass attempts.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 9.1.4.0
Interim mitigation

Apply vendor-supplied patches or upgrade to a fixed version of HCL Commerce beyond 9.1.4; prioritize given the critical severity and potential for data exposure and service disruption.

Fix this in Hcl Commerce Scoped from the published advisory
  • Consultation8.0 h
  • Implementation16.0 h
  • Testing12.0 h
  • Review / QA8.0 h
44.0 hours of engineering $7,720
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $12,352.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2020-14275 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-14275 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data