Hcl CommerceApplication · Hcltechsw

CVE-2021-27741

CRITICAL · 9.1 CVSS v3.1 Published 2021-08-13
Fix available
A fix is available. Upgrade to after 9.1.5 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
" Security vulnerability in HCL Commerce Management Center allowing XML external entity (XXE) injection"

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

HCL Commerce Management Center fails to properly secure XML parsing, allowing attackers to inject malicious external entity references into XML input. This XXE vulnerability enables attackers to read local files, perform server-side request forgery (SSRF), or cause denial of service by crafting specially designed XML payloads that the application's parser processes unsafely.

MitigationDisable external entity processing and DTD processing in all XML parsers used by the Management Center application; implement input validation and use safe XML parser configurations with entity expansion limits and external entity references disabled.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Hcl CommerceApplication
Affected:>= 8.0.4.0, <= 8.0.4.26>= 9.0.1.0, <= 9.0.1.15>= 9.1, <= 9.1.5

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
None
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify HCL Commerce version
    Locate and read the version file or use the HCL Commerce administration console to determine the exact installed version (for example, check the 'About' page or version.properties file in the installation directory)
    Affected if The installed version falls within 8.0.4.0-8.0.4.26, 9.0.1.0-9.0.1.15, or 9.1-9.1.5
  2. Verify Management Center is accessible
    Confirm that the HCL Commerce Management Center web interface is deployed and reachable (typically at a path like /managementcenter or /acce)
    Affected if Management Center is installed and accessible over the network
  3. Identify XML parsers in use
    Review application configuration files and Java deployment descriptors (such as web.xml, spring configs, or custom XML handler configurations) to locate XML parsing implementations used by Management Center
    Affected if XML parsers are configured and processing XML input in Management Center
  4. Check for external entity configuration
    Inspect XML parser settings in configuration files for properties such as 'externalEntityEnabled', 'processExternalEntities', or similar flags that control external entity processing
    Affected if External entity processing is enabled or not explicitly disabled in parser configuration
  5. Check for DTD processing configuration
    Examine XML parser settings for 'allowDTD', 'prohibitDTD', or 'externalDTD' configuration to determine if Document Type Definition processing is permitted
    Affected if DTD processing is allowed in the XML parser configuration

A system is affected if it runs a vulnerable HCL Commerce version (8.0.4.x, 9.0.1.x, or 9.1.x) with Management Center enabled and XML parsers that have external entity or DTD processing enabled.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 9.1.5
Interim mitigation

Disable external entity processing and DTD processing in all XML parsers used by the Management Center application; implement input validation and use safe XML parser configurations with entity expansion limits and external entity references disabled.

Recommended fix Moderate confidence

Upgrade to HCL Commerce 8.0.4.27 or later; 9.0.1.16 or later; or 9.1.6 or later (or the latest available stable release within your major version branch)

  1. 1. Identify the current HCL Commerce version in use by checking the version information in HCL Commerce Manager or the installation directory.
  2. 2. Review the HCL Commerce version against the affected ranges: 8.0.4.0-8.0.4.26, 9.0.1.0-9.0.1.15, or 9.1.0-9.1.5.
  3. 3. If running an affected version, plan for an upgrade to a fixed release (see upgrade_path).
  4. 4. Schedule a maintenance window for the upgrade process.
  5. 5. Back up the current HCL Commerce database and configuration files before proceeding.
  6. 6. Perform the upgrade following HCL Commerce upgrade documentation for your specific version path.
  7. 7. After upgrade, verify that Management Center is functioning correctly and the XXE vulnerability is resolved.
  8. 8. Test XML import functionality in Management Center to confirm normal operations.
Caveat Review HCL Commerce release notes for your target version for any compatibility changes or migration requirements specific to your environment

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Hcl Commerce Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-27741 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data