dbcve.org
Hcl CommerceApplication · Hcltechsw

CVE-2024-23576

HIGH · 7.1 CVSS v3.1 Published 2024-05-14
Fix available
A fix is available. Upgrade to 9.1.14 or later.
See remediation →
78/100
Remediation priority · High
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Security vulnerability in HCL Commerce 9.1.12 and 9.1.13 could allow denial of service, disclosure of user personal data, and performing of unauthorized administrative operations.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

This is a security vulnerability in HCL Commerce versions 9.1.12 and 9.1.13 that allows attackers to cause denial of service, access user personal data without authorization, and perform administrative operations they should not have privileges for.

MitigationOrganizations using HCL Commerce 9.1.12 or 9.1.13 should contact HCL for available security patches or updates. If no patch is available, implement compensating controls such as network segmentation, enhanced monitoring, and strict access controls to limit exposure.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Hcl CommerceApplication
Affected:>= 9.1.12, < 9.1.14

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
High
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
Low

CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed HCL Commerce version
    Locate the version information in the HCL Commerce installation. This is typically found in configuration files, the management console, or the about/version page within the HCL Commerce dashboard. Common locations include the deployment descriptor, version.properties file, or the admin portal's system information section.
    Affected if The installed version is 9.1.12 or 9.1.13
  2. Confirm version is within affected range
    Compare the identified version against the affected range: versions greater than or equal to 9.1.12 and less than 9.1.14. This includes 9.1.12 and 9.1.13 specifically.
    Affected if The version is 9.1.12 or 9.1.13 exactly
  3. Verify HCL Commerce is exposed to network
    Determine whether the HCL Commerce application is accessible from the network. Check firewall rules, load balancer configurations, or network access control lists that govern incoming traffic to the HCL Commerce server.
    Affected if The HCL Commerce interface is reachable from network segments outside the trusted environment
  4. Check for administrative access controls
    Review the current user role assignments and permission configurations within HCL Commerce. Examine whether administrative functions are properly restricted to authorized users through the built-in role-based access control settings.
    Affected if Administrative functions are accessible to users without proper authorization or the access control configuration cannot be verified

You are affected if your HCL Commerce installation is version 9.1.12 or 9.1.13 and is accessible over the network with potential unauthorized access to data or administrative operations.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 9.1.14 or later
Fixed in 9.1.14
Interim mitigation

Organizations using HCL Commerce 9.1.12 or 9.1.13 should contact HCL for available security patches or updates. If no patch is available, implement compensating controls such as network segmentation, enhanced monitoring, and strict access controls to limit exposure.

Recommended fix High confidence

HCL Commerce 9.1.14

  1. 1. Verify current HCL Commerce version is 9.1.12 or 9.1.13 by checking the installation or administration console
  2. 2. Schedule a planned maintenance window for the upgrade
  3. 3. Create a complete backup of the HCL Commerce database and configuration files
  4. 4. Download HCL Commerce version 9.1.14 from the HCL Tech Software support portal (support.hcltechsw.com)
  5. 5. Follow HCL Commerce upgrade documentation to install version 9.1.14
  6. 6. After upgrade, verify the application starts successfully and all services are running
  7. 7. Test that the authorization controls are functioning correctly
  8. 8. Monitor system logs for any errors or unusual activity

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Hcl Commerce Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing8.0 h
  • Review / QA4.0 h
24.0 hours of engineering $4,160
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $6,656.

Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-23576 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data