OnbaseApplication · Hyland

CVE-2020-25259

CRITICAL · 9.8 CVSS v3.1 Published 2020-09-11
Fix available
A fix is available. Upgrade to after 20.3.10.1000 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in Hyland OnBase 16.0.2.83 and below, 17.0.2.109 and below, 18.0.0.37 and below, 19.8.16.1000 and below and 20.3.10.1000 and below. It uses XML deserialization libraries in an unsafe manner.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Hyland OnBase versions 16.0.2.83 and below, 17.0.2.109 and below, 18.0.0.37 and below, 19.8.16.1000 and below, and 20.3.10.1000 and below are vulnerable to unsafe XML deserialization, allowing remote attackers to execute arbitrary code via crafted XML payloads.

MitigationUpgrade to a patched version of OnBase as specified in Hyland's security advisory. If immediate patching is not feasible, implement input validation and consider web application firewall rules to block malicious XML payloads.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
OnbaseApplication
Affected:<= 16.0.2.83>= 17.0.0.0, <= 17.0.2.109>= 18.0.0.0, <= 18.0.0.37>= 19.0.0.0, <= 19.8.16.1000>= 20.0.0.0, <= 20.3.10.1000

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the installed OnBase version
    Locate the OnBase version information. This is typically accessible through the OnBase administration console, or check version files in the OnBase installation directory. You may also find version details in the Windows Registry under the Hyland OnBase service entries, or by querying the OnBase configuration database.
    Affected if The installed version falls within any of these ranges: 16.0.2.83 or lower; 17.0.0.0 to 17.0.2.109; 18.0.0.0 to 18.0.0.37; 19.0.0.0 to 19.8.16.1000; or 20.0.0.0 to 20.3.10.1000. Compare your version to these bounds.
  2. Locate XML input interfaces
    Identify web services, API endpoints, or configuration import features within the OnBase deployment that accept XML data. Review the OnBase web.config file and any published web service endpoints (typically under the /OnBase/ or /Unity/ virtual directories).
    Affected if Any HTTP endpoints or services that accept XML payloads are accessible and enabled, particularly those handling configuration imports or data interchange.
  3. Verify XML deserialization is active
    Confirm that the identified XML input points actually process deserialized XML. Check the web service configuration files and look for XML-related handlers or serializers in the OnBase IIS application pool configuration.
    Affected if The application processes incoming XML without strict type checking or uses unsafe XML deserialization serializers (such as XmlSerializer with unknown types) in the request handling pipeline.

Your environment is affected if the installed OnBase version is within any of the vulnerable version ranges listed and any XML input endpoint or feature that deserializes XML is exposed and operational.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 20.3.10.1000
Interim mitigation

Upgrade to a patched version of OnBase as specified in Hyland's security advisory. If immediate patching is not feasible, implement input validation and consider web application firewall rules to block malicious XML payloads.

Fix this in Onbase Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing12.0 h
  • Review / QA4.0 h
28.0 hours of engineering $4,760
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-25259 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data