OnbaseApplication · Hyland

CVE-2020-25260

CRITICAL · 9.8 CVSS v3.1 Published 2020-09-11
Fix available
A fix is available. Upgrade to after 20.3.10.1000 or later.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in Hyland OnBase 16.0.2.83 and below, 17.0.2.109 and below, 18.0.0.37 and below, 19.8.16.1000 and below and 20.3.10.1000 and below. It allows remote attackers to execute arbitrary code because of unsafe JSON deserialization.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Hyland OnBase document management system contains an unsafe JSON deserialization vulnerability affecting versions 16.0.2.83 and below, 17.0.2.109 and below, 18.0.0.37 and below, 19.8.16.1000 and below, and 20.3.10.1000 and below. Attackers can exploit this deserialization flaw to achieve remote code execution on affected systems.

MitigationApply vendor-supplied patches or upgrade to a patched OnBase version beyond the affected version ranges. Network segmentation and input validation can provide interim defensive measures.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
OnbaseApplication
Affected:<= 16.0.2.83>= 17.0.0.0, <= 17.0.2.109>= 18.0.0.0, <= 18.0.0.37>= 19.0.0.0, <= 19.8.16.1000>= 20.0.0.0, <= 20.3.10.1000

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Hyland OnBase installation
    Check for OnBase installation directories, services, or applications on the system. Look for the 'OnBase' service or application pool in Windows services or IIS if hosted on a Windows server.
    Affected if OnBase software is present on the system
  2. Determine installed OnBase version
    Locate the OnBase version information, typically found in the application UI under Help/About, in installation logs, or in registry keys under the Hyland OnBase installation directory. Compare the installed version to the affected ranges: 16.0.2.83 and below, 17.0.0.0-17.0.2.109, 18.0.0.0-18.0.0.37, 19.0.0.0-19.8.16.1000, 20.0.0.0-20.3.10.1000.
    Affected if The installed version falls within any of the affected version ranges
  3. Identify exposed OnBase web services
    Review IIS or web server configuration to determine which OnBase endpoints and web services are externally accessible or exposed to untrusted networks. Check for API endpoints that handle JSON input.
    Affected if OnBase web services accepting JSON requests are exposed to network access
  4. Verify if deserialization features are enabled
    Check OnBase configuration settings related to JSON deserialization or object serialization. Review the application configuration files (such as web.config) for settings that control deserialization behavior.
    Affected if JSON deserialization or object serialization features are enabled in the OnBase configuration

You are affected if Hyland OnBase is installed and the installed version falls within the affected ranges (16.0.2.83 and below, 17.0.2.109 and below, 18.0.0.37 and below, 19.8.16.1000 and below, or 20.3.10.1000 and below) with exposed JSON-handling endpoints.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 20.3.10.1000
Interim mitigation

Apply vendor-supplied patches or upgrade to a patched OnBase version beyond the affected version ranges. Network segmentation and input validation can provide interim defensive measures.

Fix this in Onbase Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing16.0 h
  • Review / QA4.0 h
32.0 hours of engineering $5,360
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-25260 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data