JabberApplication · Cisco

CVE-2020-27127

CRITICAL · 9.9 CVSS v3.1 Published 2020-12-11
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple vulnerabilities in Cisco Jabber for Windows, Jabber for MacOS, and Jabber for mobile platforms could allow an attacker to execute arbitrary programs on the underlying operating system (OS) with elevated privileges or gain access to sensitive information. For more information about these vulnerabilities, see the Details section of this advisory.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Multiple vulnerabilities in Cisco Jabber across Windows, MacOS, and mobile platforms allow attackers to execute arbitrary programs on the underlying OS with elevated privileges or gain access to sensitive information. The specific vulnerability types and exploitation vectors are not detailed in the provided material.

MitigationApply vendor patches by updating Cisco Jabber to the latest version; if patches are unavailable, consider disabling the application or restricting its network exposure until remediation is possible.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
JabberApplication
Affected:= 12.9\(0\)= 12.9\(1\)= 12.9\(2\)= 12.9\(3\)
Jabber For Mobile PlatformsApplication
Affected:= 12.9\(0\)= 12.9\(1\)= 12.9\(2\)= 12.9\(3\)

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Check Cisco Jabber version on Windows
    Open Control Panel > Programs and Features, or run 'wmic product get name,version' in Command Prompt, and look for Cisco Jabber entry
    Affected if Version shows 12.9.0, 12.9.1, 12.9.2, or 12.9.3
  2. Check Cisco Jabber version on macOS
    Open Terminal and run 'ls /Applications | grep -i jabber' then check app info via 'mdls' or right-click > Get Info
    Affected if Version shows 12.9.0, 12.9.1, 12.9.2, or 12.9.3
  3. Check Cisco Jabber version on mobile (iOS/Android)
    Open device Settings > Apps > Cisco Jabber (or Cisco Jabber For Mobile), then check the version number under App Info
    Affected if Version shows 12.9.0, 12.9.1, 12.9.2, or 12.9.3
  4. Verify platform-specific installation
    Confirm whether the installed version belongs to Cisco Jabber (desktop) or Cisco Jabber For Mobile Platforms based on your device type
    Affected if Either product line shows version 12.9.x within the affected range

You are affected if Cisco Jabber or Cisco Jabber For Mobile Platforms version 12.9.0, 12.9.1, 12.9.2, or 12.9.3 is installed on any Windows, macOS, or mobile device in your environment.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply vendor patches by updating Cisco Jabber to the latest version; if patches are unavailable, consider disabling the application or restricting its network exposure until remediation is possible.

Fix this in Jabber Scoped from the published advisory
  • Consultation6.0 h
  • Implementation4.0 h
  • Testing6.0 h
  • Review / QA4.0 h
20.0 hours of engineering $3,540
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Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2020-27127 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-27127 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data