JabberApplication · Cisco

CVE-2020-27134

CRITICAL · 9.9 CVSS v3.1 Published 2020-12-11
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
100/100
Remediation priority · Urgent
Remotely reachable Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Multiple vulnerabilities in Cisco Jabber for Windows, Jabber for MacOS, and Jabber for mobile platforms could allow an attacker to execute arbitrary programs on the underlying operating system (OS) with elevated privileges or gain access to sensitive information. For more information about these vulnerabilities, see the Details section of this advisory.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Multiple vulnerabilities in Cisco Jabber for Windows, macOS, and mobile platforms allow an attacker to execute arbitrary programs on the underlying OS with elevated privileges or gain access to sensitive information. The specific vulnerability types and technical details are not provided in this description.

MitigationApply the vendor patches provided by Cisco for affected versions of Jabber across all platforms (Windows, macOS, mobile). Prioritize patching given the critical (9.9) severity rating.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
JabberApplication
Affected:= 12.9\(0\)= 12.9\(1\)= 12.9\(2\)= 12.9\(3\)
Jabber For Mobile PlatformsApplication
Affected:= 12.9\(0\)= 12.9\(1\)= 12.9\(2\)= 12.9\(3\)

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify Cisco Jabber installation on Windows
    Open Control Panel > Programs and Features, or run 'Get-ItemProperty HKLM:\Software\Microsoft\Windows\CurrentVersion\Uninstall\* | Select-Object DisplayName, DisplayVersion' in PowerShell to list installed programs and their versions
    Affected if Cisco Jabber appears with version 12.9, 12.9.1, 12.9.2, or 12.9.3
  2. Identify Cisco Jabber installation on macOS
    Open Finder > Applications, right-click Cisco Jabber.app > Get Info to view the version number, or run 'defaults read /Applications/Cisco\ Jabber.app/Contents/Info CFBundleShortVersionString' in Terminal
    Affected if Cisco Jabber is installed with version 12.9, 12.9.1, 12.9.2, or 12.9.3
  3. Identify Cisco Jabber for Mobile installation on iOS
    Open Settings > General > iPhone Storage (or Storage), find Cisco Jabber in the app list and view the version number beneath the app icon
    Affected if Cisco Jabber for iOS shows version 12.9, 12.9.1, 12.9.2, or 12.9.3
  4. Identify Cisco Jabber for Mobile installation on Android
    Open Google Play Store > My Apps & Games, locate Cisco Jabber, or open device Settings > Apps > Cisco Jabber to view the version under App Info
    Affected if Cisco Jabber for Android shows version 12.9, 12.9.1, 12.9.2, or 12.9.3

A user is affected if Cisco Jabber (Windows, macOS, iOS, or Android) is installed and the detected version matches exactly 12.9, 12.9.1, 12.9.2, or 12.9.3.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Apply the vendor patches provided by Cisco for affected versions of Jabber across all platforms (Windows, macOS, mobile). Prioritize patching given the critical (9.9) severity rating.

Fix this in Jabber Scoped from the published advisory
  • Consultation4.0 h
  • Implementation3.0 h
  • Testing2.0 h
  • Review / QA2.0 h
11.0 hours of engineering $2,000
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-27134 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data