CloudpointApplication · Veritas

CVE-2020-36162

HIGH · 8.8 CVSS v3.1 Published 2021-01-06
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
90/100
Remediation priority · Urgent
Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
An issue was discovered in Veritas CloudPoint before 8.3.0.1+hotfix. The CloudPoint Windows Agent leverages OpenSSL. This OpenSSL library attempts to load the \usr\local\ssl\openssl.cnf configuration file, which does not exist. By default, on Windows systems users can create directories under <drive>:\. A low privileged user can create a <drive>:\usr\local\ssl\openssl.cnf configuration file to load a malicious OpenSSL engine, which may result in arbitrary code execution. This would give the attacker administrator access on the system, allowing the attacker (by default) to access all data, access all installed applications, etc.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Veritas CloudPoint Windows Agent uses OpenSSL which attempts to load a configuration file from a non-standard Unix-style path (\usr\local\ssl\openssl.cnf). On Windows, unprivileged users can create this path and inject a malicious OpenSSL engine configuration, achieving arbitrary code execution with administrator privileges.

MitigationUpgrade to Veritas CloudPoint 8.3.0.1+hotfix or later to obtain patched OpenSSL that uses proper Windows configuration paths; alternatively, restrict filesystem permissions to prevent non-admin users from creating directories at the drive root.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
CloudpointApplication
Affected:= 1.0= 1.0.2= 2.0= 2.0.1= 2.0.2= 2.1= 2.1.1= 2.1.2= 2.2= 2.2.1= 2.2.2
Netbackup CloudpointApplication
Affected:= 8.3= 8.3.0.1

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
Low
User interaction
None
Scope
Changed
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify CloudPoint installation
    Check if Veritas CloudPoint or Veritas NetBackup CloudPoint is installed on the Windows system. Look in Windows Registry under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall for entries containing 'Veritas CloudPoint' or 'Veritas NetBackup', or check the installation directory (typically C:\Program Files\Veritas\CloudPoint or similar).
    Affected if Veritas CloudPoint or NetBackup CloudPoint is installed and the version matches 1.0, 1.0.2, 2.0, 2.0.1, 2.0.2, 2.1, 2.1.1, 2.1.2, 2.2, 2.2.1, 2.2.2, 8.3, or 8.3.0.1
  2. Determine CloudPoint version
    Locate the installed version from the registry or from the installation directory's version info. Check the file properties of the CloudPoint agent executable or review version.txt in the installation folder.
    Affected if The installed version is one of the affected versions listed above (any version prior to 8.3.0.1 hotfix)
  3. Check for vulnerable OpenSSL config path
    Inspect whether the directory path \usr\local\ssl\ exists on the same drive where CloudPoint is installed. On Windows, this can be created by any unprivileged user. Run: 'dir C:\usr\local\ssl' or check each drive letter where CloudPoint may run.
    Affected if The path \usr\local\ssl\ exists and contains an openssl.cnf file, especially if it was not placed there by administrators
  4. Verify path permissions
    Check if non-privileged users have write access to the \usr\local\ssl\ directory. Use icacls C:\usr\local\ssl or examine the ACLs on that directory.
    Affected if Non-administrator users can create files or directories in the \usr\local\ssl\ path, allowing them to inject a malicious OpenSSL engine configuration

The environment is affected if Veritas CloudPoint or NetBackup CloudPoint version 1.0 through 2.2.2 or 8.3/8.3.0.1 is installed and the \usr\local\ssl\ directory exists and is writable by non-admin users on the system.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Upgrade to Veritas CloudPoint 8.3.0.1+hotfix or later to obtain patched OpenSSL that uses proper Windows configuration paths; alternatively, restrict filesystem permissions to prevent non-admin users from creating directories at the drive root.

Fix this in Cloudpoint Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
Get help mitigating

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2020-36162 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-36162 in production — separate from our analysis above.

No notes yet

Be the first to add a field note for this CVE — a mitigation you’ve verified, a version caveat, or a link to a working fix. Sign in above to contribute.

What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data