Cloud OptixApplication · Sophos

CVE-2020-9363

HIGH · 7.8 CVSS v3.1 Published 2020-02-24
Fix available
A fix is available. Upgrade to 2020-01-14 or later.
See remediation →
81/100
Remediation priority · High
No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
The Sophos AV parsing engine before 2020-01-14 allows virus-detection bypass via a crafted ZIP archive. This affects Endpoint Protection, Cloud Optix, Mobile, Intercept X Endpoint, Intercept X for Server, and Secure Web Gateway. NOTE: the vendor feels that this does not apply to endpoint-protection products because the virus would be detected upon extraction.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Sophos AV parsing engine before 2020-01-14 contains a flaw that allows crafted ZIP archives to bypass virus detection. The vulnerability exploits the parsing logic to hide malicious content from the scanner while still being extractable by the user.

MitigationUpdate Sophos AV parsing engine to version after 2020-01-14. Additionally, enable extraction-time scanning or behavioral analysis as a defense-in-depth measure since the vendor indicates detection occurs upon extraction.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Cloud OptixApplication
Affected:< 2020-01-14
Endpoint ProtectionApplication
Affected:< 2020-01-14
Intercept X EndpointApplication
Affected:< 2020-01-14
Intercept X For ServerApplication
Affected:< 2020-01-14
MobileApplication
Affected:< 2020-01-14
Secure Web GatewayApplication
Affected:< 2020-01-14

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Local
Complexity
Low
Privileges
None
User interaction
Required
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

CVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify installed Sophos product
    Locate the Sophos security product installed on the endpoint. Common locations: Control Panel > Programs and Features, or run 'wmic product get name,version' to list installed software. Look for one of: Sophos Cloud Optix, Sophos Endpoint Protection, Sophos Intercept X Endpoint, Sophos Intercept X For Server, Sophos Mobile, or Sophos Secure Web Gateway.
    Affected if No Sophos product from the affected list is installed, then this CVE does not apply.
  2. Determine Sophos AV engine version
    Open the Sophos console or use the built-in about/version utility for the installed product. For Endpoint Protection, right-click the Sophos icon in the system tray and select 'About' or 'Support Information'. Record the engine version or definition date shown.
    Affected if The engine version or definition date is before 2020-01-14, indicating the vulnerable parsing engine is in use.
  3. Verify ZIP archive scanning is active
    Open the Sophos management console and navigate to the scanning configuration settings. Check if archive scanning (specifically ZIP files) is enabled. This can also be verified via policy settings if centrally managed.
    Affected if ZIP archive scanning is disabled, the vulnerability is not exploitable in that specific configuration, but the outdated engine still poses risk.
  4. Confirm last successful update
    Check the Sophos update status in the main console or via the system tray icon. Look for 'Last update' timestamp or 'Virus definitions' date. This confirms whether the system has attempted to update past the 2020-01-14 patch date.
    Affected if The last update date is before 2020-01-14, meaning the system has not received the patched parsing engine.

The environment is affected if a listed Sophos product is installed with an AV engine or definition date prior to 2020-01-14 and ZIP archive scanning is enabled, allowing malicious ZIP archives to bypass detection.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to 2020-01-14 or later
Fixed in 2020-01-14
Interim mitigation

Update Sophos AV parsing engine to version after 2020-01-14. Additionally, enable extraction-time scanning or behavioral analysis as a defense-in-depth measure since the vendor indicates detection occurs upon extraction.

Fix this in Cloud Optix Scoped from the published advisory
  • Consultation1.0 h
  • Implementation1.0 h
  • Testing2.0 h
  • Review / QA1.0 h
5.0 hours of engineering $860
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,376.

Scan for this in your stack

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dbcve dependency scanner

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2020-9363 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data