Cap\/prx FirmwareOperating system · Sitel Sa

CVE-2021-32455

MEDIUM · 6.5 CVSS v3.1 Published 2021-05-17
Mitigation only
No fix yet — a mitigation exists. There is no fixed release. A documented workaround reduces exposure in the meantime.
See remediation →
70/100
Remediation priority · Elevated
No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
SITEL CAP/PRX firmware version 5.2.01, allows an attacker with access to the device´s network to cause a denial of service condition on the device. An attacker could exploit this vulnerability by sending HTTP requests massively.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

SITEL CAP/PRX firmware version 5.2.01 contains a denial of service vulnerability where an attacker with network access to the device can cause it to become unavailable by sending a large volume of HTTP requests, effectively overwhelming the device's HTTP service.

MitigationImplement network segmentation to restrict access to the device, deploy rate limiting or web application firewall in front of the HTTP service, and monitor for anomalous traffic patterns. Contact vendor for firmware updates.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Cap\/prx FirmwareOperating system
Affected:= 5.2.01

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Adjacent
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
None
Availability
High

CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Identify the device model
    Locate the physical device or check network inventory to confirm the device is a Sitel CAP or PRX unit
    Affected if The device is a Sitel CAP or PRX unit
  2. Check the firmware version
    Access the device management interface or check the firmware version via the device's web UI, CLI, or system information page
    Affected if The installed firmware version is exactly 5.2.01
  3. Verify HTTP service is enabled
    Check the device configuration to confirm the HTTP web service is turned on and accessible
    Affected if HTTP service is enabled on the device
  4. Assess network accessibility of HTTP service
    Determine if the device HTTP port (typically port 80) is reachable from network segments that contain untrusted users or systems
    Affected if The HTTP service is exposed to network segments accessible to potential attackers

You are affected if you have a Sitel CAP/PRX device running firmware version 5.2.01 with the HTTP service enabled and accessible from a network where untrusted parties can send requests.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Mitigation available No clean upgrade yet — mitigate in the meantime
Mitigation

Implement network segmentation to restrict access to the device, deploy rate limiting or web application firewall in front of the HTTP service, and monitor for anomalous traffic patterns. Contact vendor for firmware updates.

Fix this in Cap\/prx Firmware Scoped from the published advisory
  • Consultation4.0 h
  • Implementation8.0 h
  • Testing4.0 h
  • Review / QA2.0 h
18.0 hours of engineering $3,200
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Scan for this in your stack

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2021-32455 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data