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Returns And Warranty RequestsWordPress extension · Woocommerce

CVE-2023-33317

MEDIUM · 6.1 CVSS v3.1 Published 2023-08-30
Fix available
A fix is available. Upgrade to after 2.1.6 or later.
See remediation →
68/100
Remediation priority · Elevated
Remotely reachable No privileges

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Unauth. Reflected Cross-Site Scripting (XSS) vulnerability in WooCommerce Returns and Warranty Requests plugin <= 2.1.6 versions.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

A reflected cross-site scripting (XSS) vulnerability exists in the WooCommerce Returns and Warranty Requests plugin versions 2.1.6 and below. The vulnerability is unauthenticated, meaning an attacker can exploit it without credentials by crafting malicious URLs that inject client-side scripts into the affected pages.

MitigationUpdate the WooCommerce Returns and Warranty Requests plugin to a version newer than 2.1.6, or apply vendor-provided patches. If updates are unavailable, disable the plugin until a patched version is released.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Returns And Warranty RequestsWordPress extension
Affected:<= 2.1.6

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Confirm the plugin is installed
    Check the WordPress plugins directory (wp-content/plugins/) for a folder named 'woocommerce-returns-and-warranty-requests' or 'wc-return-warranty-requests', or list installed plugins via WP-CLI: wp plugin list --name='*warranty*'
    Affected if The plugin folder exists in the plugins directory
  2. Identify the installed version
    Open the main plugin file (usually plugin-name.php in the plugin folder) and locate the 'Version:' header in the plugin comment block, or run: grep -i 'Version:' wp-content/plugins/woocommerce-returns-and-warranty-requests/*.php
    Affected if The reported version is 2.1.6 or lower
  3. Verify the plugin is active
    Check WordPress admin under Plugins > Installed Plugins, or via WP-CLI: wp plugin status wc-return-warranty-requests (or use: wp plugin list --status=active --name='*warranty*')
    Affected if The plugin shows as active and is running on the site
  4. Confirm the vulnerable endpoint is accessible
    The XSS is a reflected vulnerability in the plugin's frontend request handling. Check if the plugin's public-facing forms or request handlers are accessible on the site by visiting pages that process warranty/return requests.
    Affected if The plugin's frontend functionality (return request forms, warranty endpoints) is publicly accessible without authentication

If the WooCommerce Returns and Warranty Requests plugin is installed, active, and running version 2.1.6 or below with public-facing endpoints accessible, the environment is affected by this unauthenticated XSS vulnerability.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 2.1.6
Interim mitigation

Update the WooCommerce Returns and Warranty Requests plugin to a version newer than 2.1.6, or apply vendor-provided patches. If updates are unavailable, disable the plugin until a patched version is released.

Recommended fix Moderate confidence

Upgrade to the latest version of the Returns And Warranty Requests plugin (version > 2.1.6). Check the WordPress plugin repository or vendor site for the specific fixed release version.

  1. 1. Backup your WordPress site and database before making any changes
  2. 2. Navigate to Plugins > Installed Plugins in the WordPress admin dashboard
  3. 3. Locate the 'Returns And Warranty Requests' (or WooCommerce Returns and Warranty Requests) plugin
  4. 4. If an update is available, click 'Update Now' to install the latest version
  5. 5. Alternatively, download the fixed version from the WordPress plugin repository or the vendor's official source
  6. 6. After updating, verify the plugin is running on a version newer than 2.1.6
  7. 7. Test the warranty/return request functionality to ensure the update did not break legitimate features
Caveat Review the plugin's changelog for any breaking changes between your current version and the new version before upgrading.

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Returns And Warranty Requests Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing4.0 h
  • Review / QA2.0 h
10.0 hours of engineering $1,720
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,752.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-33317 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data