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Returns And Warranty RequestsWordPress extension · Woocommerce

CVE-2023-51495

MEDIUM · 6.5 CVSS v3.1 Published 2024-06-14
Fix available
A fix is available. Upgrade to 2.3.0 or later.
See remediation →
74/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Missing Authorization vulnerability in Woo WooCommerce Warranty Requests.This issue affects WooCommerce Warranty Requests: from n/a through 2.2.7.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

Missing Authorization vulnerability in WooCommerce Warranty Requests plugin allows attackers to access or modify warranty requests without proper authorization checks. The specific vulnerable endpoint or attack vector is not detailed in available documentation.

MitigationUpdate WooCommerce Warranty Requests to version 2.2.8 or later where the authorization check has been added. If immediate update is not possible, restrict access to warranty request endpoints at the web server level.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Returns And Warranty RequestsWordPress extension
Affected:< 2.3.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
Low

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate the WooCommerce Warranty Requests plugin installation
    Check your WordPress plugins directory (wp-content/plugins/) for a folder named 'woo-returns-and-warranty-request' or similar warranty-related plugin. In WordPress admin, go to Plugins > Installed Plugins and look for 'WooCommerce Returns And Warranty Requests' or 'Woo Returns and Warranty'.
    Affected if The plugin is not found in the WordPress installation.
  2. Identify the installed plugin version
    In WordPress admin, go to Plugins > Installed Plugins and find the warranty plugin. The version number is displayed below the plugin name. Alternatively, open the main plugin PHP file (usually in the plugin root folder) and look for the 'Version' header in the plugin comment block.
    Affected if The displayed version number is lower than 2.3.0 (or between 2.2.8 and 2.3.0 if that range exists in your installation).
  3. Verify warranty request functionality is accessible
    Check if warranty request forms or endpoints are publicly accessible on the site. Visit common warranty request URLs such as /warranty-request, /returns, /rma, or check the WooCommerce product pages for warranty options. Also check WooCommerce > Settings > Warranty Requests to see if the feature is enabled.
    Affected if Warranty request functionality is enabled and publicly accessible without login.
  4. Inspect server access logs for warranty endpoint access
    Review web server access logs (Apache, Nginx) for requests to potential warranty endpoints like /wp-json/warranty/v1/, /?warranty_request=1, or custom endpoints. Look for unauthenticated or unauthorized access patterns.
    Affected if Unauthenticated users can successfully access warranty-related API endpoints or forms.

The environment is affected if the WooCommerce Returns And Warranty Requests plugin is installed with a version lower than 2.3.0 and warranty request functionality is enabled or accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 2.3.0 or later
Fixed in 2.3.0
Interim mitigation

Update WooCommerce Warranty Requests to version 2.2.8 or later where the authorization check has been added. If immediate update is not possible, restrict access to warranty request endpoints at the web server level.

Recommended fix High confidence

2.3.0 or later

  1. 1. Back up your WordPress site and database before making any changes.
  2. 2. Navigate to Plugins > Installed Plugins in your WordPress admin dashboard.
  3. 3. Locate the 'WooCommerce Warranty Requests' or 'Returns And Warranty Requests' plugin.
  4. 4. If an update is available, click 'Update Now' to upgrade to version 2.3.0 or later.
  5. 5. Alternatively, download version 2.3.0 or the latest version from the official WordPress plugin repository.
  6. 6. Verify the plugin updated successfully by checking the version number in the plugins list.
  7. 7. Test that warranty request functionality works correctly after the update.

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Returns And Warranty Requests Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA1.0 h
10.0 hours of engineering $1,750
Get the upgrade done

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-51495 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data