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Returns And Warranty RequestsWordPress extension · Woocommerce

CVE-2023-51496

MEDIUM · 5.3 CVSS v3.1 Published 2024-06-14
Fix available
A fix is available. Upgrade to 2.3.0 or later.
See remediation →
62/100
Remediation priority · Elevated
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Missing Authorization vulnerability in Woo WooCommerce Warranty Requests.This issue affects WooCommerce Warranty Requests: from n/a through 2.2.7.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · moderate confidence

The WooCommerce Warranty Requests plugin (versions up to 2.2.7) has a missing authorization vulnerability that allows unauthenticated or unauthorized users to access warranty request functionality they should not have access to. This type of flaw typically involves missing capability checks or insecure direct object references (IDOR) in the plugin's request handling logic, potentially allowing attackers to view, modify, or manipulate warranty submissions without proper authentication.

MitigationUpdate the WooCommerce Warranty Requests plugin to the latest version which should include proper authorization checks and capability verifications for all warranty-related endpoints and actions.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Returns And Warranty RequestsWordPress extension
Affected:< 2.3.0

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
None
User interaction
None
Scope
Unchanged
Confidentiality
None
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Verify WooCommerce Warranty Requests plugin is installed
    Access your WordPress admin dashboard and navigate to Plugins > Installed Plugins. Look for 'WooCommerce Warranty Requests' or 'Woocommerce Returns And Warranty Requests' in the plugin list.
    Affected if The plugin appears in the installed plugins list and is activated
  2. Identify the installed plugin version
    On the Plugins page in WordPress admin, locate the WooCommerce Warranty Requests plugin and note the version number displayed beneath the plugin name.
    Affected if The installed version is any version lower than 2.3.0 (for example, 2.2.7, 2.2.6, 2.2.0, etc.)
  3. Confirm plugin files exist in expected location
    Check your WordPress installation directory at wp-content/plugins/ for a folder named with variations of 'warranty', 'returns', or 'woo-variation-swar'. Use file manager or SSH to verify the plugin directory presence.
    Affected if The plugin directory exists under wp-content/plugins/ and contains the plugin files
  4. Test warranty endpoint accessibility
    If your site has warranty request functionality exposed externally, attempt to access warranty-related URLs or endpoints (such as those handling warranty submissions or requests) without providing authentication credentials. Check for HTTP response status and whether request data is returned.
    Affected if Warranty request pages or endpoints return successful HTTP responses without requiring login or authentication

You are affected if the WooCommerce Warranty Requests plugin is installed with any version lower than 2.3.0, as this version range contains the missing authorization vulnerability that allows unauthenticated access to warranty functionality.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to 2.3.0 or later
Fixed in 2.3.0
Interim mitigation

Update the WooCommerce Warranty Requests plugin to the latest version which should include proper authorization checks and capability verifications for all warranty-related endpoints and actions.

Recommended fix High confidence

2.3.0

  1. Log in to the WordPress admin dashboard
  2. Navigate to Plugins > Installed Plugins
  3. Locate the 'Returns And Warranty Requests' (or WooCommerce Warranty Requests) plugin
  4. Check the current installed version
  5. If the installed version is below 2.3.0, click 'Update Now' to update the plugin to the latest version
  6. Alternatively, navigate to Dashboard > Updates to check for available updates for all plugins
  7. After updating, verify the plugin version is 2.3.0 or higher

Generated from the published advisory — verify against the referenced sources before acting.

Fix this in Returns And Warranty Requests Scoped from the published advisory
  • Consultation2.0 h
  • Implementation4.0 h
  • Testing3.0 h
  • Review / QA2.0 h
11.0 hours of engineering $1,930
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $3,088.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2023-51496 in production — separate from our analysis above.

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data