CVE-2024-0252
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedManageEngine ADSelfService Plus versions 6401 and below are vulnerable to the remote code execution due to the improper handling in the load balancer component. Authentication is required in order to exploit this vulnerability.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · high confidenceManageEngine ADSelfService Plus versions 6401 and below contains a remote code execution vulnerability in the load balancer component due to improper input handling. Authentication is required for exploitation, reducing the attack surface but allowing authenticated attackers to execute arbitrary code on the affected system.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data< 6.4= 6.4CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Privileges
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Determine installed ADSelfService Plus versionAccess the product's About or Help section in the web interface, or check the version file in the installation directory (commonly version.txt or build.properties in the conf or config folder)Affected if The installed version is 6.4 or any build number 6401 and below (for example, 6.3, 6.2, 5.x, etc.)
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Verify load balancer component configurationIn the ADSelfService Plus admin console, navigate to the Load Balancer or Cluster settings (typically under Admin or Settings) and confirm whether the load balancer feature is enabledAffected if Load balancer is enabled and the version is 6.4 or below 6401
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Check for recent administrative authentication activityReview the product's audit logs or security logs for any unexpected or unauthorized administrative user sessions, particularly those originating from unusual source IP addressesAffected if Unknown or unauthorized administrative sessions are found in the logs
The environment is affected if ADSelfService Plus version 6.4 or build 6401 or below is installed AND the load balancer component is enabled.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
dbcve · scoped6.4
Upgrade ADSelfService Plus to a version above 6401. If immediate upgrade is not possible, restrict administrative access to the application and implement network segmentation to limit exposure.
ManageEngine ADSelfService Plus version 6402 or later
- 1. Back up your current ADSelfService Plus installation, including the database and configuration files
- 2. Download the fixed version of ManageEngine ADSelfService Plus (version 6402 or later) from the official ManageEngine download page
- 3. Stop the ADSelfService Plus service before proceeding with the upgrade
- 4. Run the installer/upgrade for the new version (6402 or later) on the existing installation directory
- 5. After upgrade completes, start the ADSelfService Plus service
- 6. Verify the upgrade was successful by logging into the admin console
- 7. Test that authentication and core features are functioning properly
Generated from the published advisory — verify against the referenced sources before acting.
- Consultation2.0 h
- Implementation3.0 h
- Testing3.0 h
- Review / QA2.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $2,800.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2024-0252 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2024-0252 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data