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IsupportApplication · Oracle

CVE-2024-20944

MEDIUM · 5.4 CVSS v3.1 Published 2024-01-16
Fix available
A fix is available. Upgrade to after 12.2.13 or later.
See remediation →
58/100
Remediation priority · Elevated
Remotely reachable Patch available

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Vulnerability in the Oracle iSupport product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle iSupport. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle iSupport, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle iSupport accessible data as well as unauthorized read access to a subset of Oracle iSupport accessible data. CVSS 3.1 Base Score 5.4 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N).

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis
How this class of weakness works · CWE-352

The application can't tell whether a state-changing request was genuinely intended by the user, so an attacker can trick a logged-in victim's browser into making it. That can transfer funds, change settings, or create accounts silently. Remediation is anti-CSRF tokens — or equivalent same-site protections — on every state-changing request.

General guidance for the cross-site request forgery (csrf) class — the official description and references above are authoritative for this specific CVE. Want a bespoke review and a reviewed fix? Ask our team →

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
IsupportApplication
Affected:>= 12.2.3, <= 12.2.13

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Privileges
Low
User interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

dbcve · scoped
Upgrade available Upgrade to a release after 12.2.13
Vendor patch www.oracle.com →
Recommended fix High confidence

Apply Oracle E-Business Suite January 2024 CPU (or subsequent CPUs that include the fix)

  1. Navigate to Oracle Support and download the January 2024 Critical Patch Update (CPU) for Oracle E-Business Suite 12.2
  2. Review the January 2024 CPU release notes and patch list to locate the specific patch addressing CVE-2024-20944
  3. Download the applicable patch(es) from Oracle Support for your Oracle iSupport version
  4. Review Oracle E-Business Suite patching documentation to understand prerequisites and requirements
  5. Apply the patch using Oracle OPatch or the standard E-Business Suite patching mechanism in a non-production environment first
  6. Verify the patch was applied successfully by checking the patch inventory
  7. Test the Oracle iSupport functionality to confirm the application works correctly after patching
  8. Apply the same patch to production environment after successful validation
Caveat Standard Oracle CPU patches rarely introduce breaking changes, but regression testing of iSupport functionality is recommended before production deployment

Generated from the published advisory — verify against the referenced sources before acting.

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References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2024-20944 in production — separate from our analysis above.

No notes yet

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What this is

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What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
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