Instant SupportApplication · Hp

CVE-2007-5604

HIGH · 7.5 CVSS v2.0 Published 2008-06-04
Fix available
A fix is available. Upgrade to after 1.0.0.23 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Buffer overflow in the ExtractCab function in the HPISDataManagerLib.Datamgr ActiveX control in HPISDataManager.dll in HP Instant Support before 1.0.0.24 allows remote attackers to execute arbitrary code via a long first argument, a different vulnerability than CVE-2007-5605, CVE-2007-5606, and CVE-2007-5607.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Buffer overflow vulnerability in the ExtractCab function of the HPISDataManagerLib.Datamgr ActiveX control (HPISDataManager.dll) within HP Instant Support versions prior to 1.0.0.24. Attackers can achieve remote code execution by supplying an overly long first argument to the ExtractCab function.

MitigationUpdate HP Instant Support to version 1.0.0.24 or later to remediate this buffer overflow. If updates are unavailable, consider disabling the ActiveX control or restricting access to the affected application.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Instant SupportApplication
Affected:<= 1.0.0.23= 1.0.0.22

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:L/Au:N/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate HPISDataManager.dll on the system
    Search for the file HPISDataManager.dll in typical installation directories such as C:\Program Files\HP or C:\Program Files (x86)\HP\, or use the Windows search feature to find this DLL anywhere on the system.
    Affected if The file HPISDataManager.dll exists on the system, indicating the vulnerable ActiveX control is installed.
  2. Determine the version of HP Instant Support
    Right-click on the HPISDataManager.dll file, select Properties, then navigate to the Details tab to read the File Version. Alternatively, open HP Instant Support and check Help > About for the application version.
    Affected if The installed version is 1.0.0.23 or earlier, or specifically equals 1.0.0.22, placing it within the affected range.
  3. Confirm the ActiveX control is registered
    Open the Windows Registry Editor and navigate to HKEY_CLASSES_ROOT\HPISDataManagerLib.Datamgr or search for this CLSID in the registry to verify the control is registered as an ActiveX component.
    Affected if The ActiveX control is registered and enabled in the system, making it exploitable if the vulnerable function is called.
  4. Check if the ExtractCab function is accessible
    Use a tool such as OLEVIEW or dumpbin to inspect the exported functions of HPISDataManager.dll and confirm the ExtractCab method is present in the control's interface.
    Affected if The ExtractCab function is exposed by the ActiveX control, which is the vulnerable entry point for this buffer overflow.

A system is affected if HPISDataManager.dll is present with a version of 1.0.0.23 or earlier, the ActiveX control is registered, and the ExtractCab method is accessible.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 1.0.0.23
Interim mitigation

Update HP Instant Support to version 1.0.0.24 or later to remediate this buffer overflow. If updates are unavailable, consider disabling the ActiveX control or restricting access to the affected application.

Fix this in Instant Support Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing1.0 h
  • Review / QA1.0 h
6.0 hours of engineering $1,090
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,744.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2007-5604 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2007-5604 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data