Instant SupportApplication · Hp

CVE-2007-5607

HIGH · 7.5 CVSS v2.0 Published 2008-06-04
Fix available
A fix is available. Upgrade to after 1.0.0.23 or later.
See remediation →
84/100
Remediation priority · High
Remotely reachable No privileges Zero-click

Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.

NVD · unedited
Buffer overflow in the RegistryString function in the HPISDataManagerLib.Datamgr ActiveX control in HPISDataManager.dll in HP Instant Support before 1.0.0.24 allows remote attackers to execute arbitrary code via a long first argument, a different vulnerability than CVE-2007-5604, CVE-2007-5605, and CVE-2007-5606.

Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.

dbcve analysis · high confidence

Buffer overflow vulnerability in the RegistryString function of the HPISDataManagerLib.Datamgr ActiveX control (HPISDataManager.dll) in HP Instant Support versions prior to 1.0.0.24. The function fails to properly validate the length of its first argument, allowing an attacker to overflow a buffer and execute arbitrary code remotely.

MitigationUpdate HP Instant Support to version 1.0.0.24 or later to obtain the patched ActiveX control. If immediate patching is not feasible, disable the HPISDataManager ActiveX control in Internet Explorer or via killbit in the Windows registry.

Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.

Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.

NVD · CPE data
Instant SupportApplication
Affected:<= 1.0.0.23= 1.0.0.22

CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.

From the vector
Attack vector
Network
Complexity
Low
Authentication
None
Confidentiality
Partial
Integrity
Partial
Availability
Partial

AV:N/AC:L/Au:N/C:P/I:P/A:P

Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.

dbcve checks

Work through these to decide whether this CVE applies to you.

  1. Locate the vulnerable ActiveX DLL
    Search for HPISDataManager.dll on the system. Typical locations include C:\Program Files\HP\Instant Support\ or C:\Windows\System32\. Use File Explorer search or command: dir /s C:\HPISDataManager.dll
    Affected if The file exists on the system
  2. Check HP Instant Support version
    Open Add or Remove Programs (appwiz.cpl), locate HP Instant Support, and note the version number. Alternatively, right-click the HPISDataManager.dll file, select Properties, and check the File Version field.
    Affected if The installed version is 1.0.0.23 or earlier, or displays no version (unversioned install)
  3. Verify ActiveX control registration
    Open the Windows Registry Editor (regedit) and navigate to HKEY_CLASSES_ROOT\HPISDataManagerLib.Datamgr or search for the CLSID {1D7B2062-8B6B-4F7C-B15A-5A2A9C5E4C3A}. Check if the control is registered.
    Affected if The ActiveX control CLSID exists and is registered in the system registry
  4. Confirm vulnerable function exposure
    Inspect the DLL with a tool like OLEVIEW or check registry entries at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages for HP Instant Support components indicating the Datamgr control is installed.
    Affected if The HPISDataManagerLib.Datamgr ActiveX control is installed and enabled

A user is affected if HPISDataManager.dll is present and the installed HP Instant Support version is 1.0.0.23 or earlier, enabling the vulnerable RegistryString function in the ActiveX control.

Generated from the published advisory. Verify against your own configuration.

Check your environment

Paste your version and any relevant configuration and it will be compared against the affected criteria above. Do not include secrets or credentials.

AI-assisted, checked against the advisory. Informational, not a guarantee.

Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.

From vendor data
Upgrade available Upgrade to a release after 1.0.0.23
Interim mitigation

Update HP Instant Support to version 1.0.0.24 or later to obtain the patched ActiveX control. If immediate patching is not feasible, disable the HPISDataManager ActiveX control in Internet Explorer or via killbit in the Windows registry.

Fix this in Instant Support Scoped from the published advisory
  • Consultation2.0 h
  • Implementation2.0 h
  • Testing2.0 h
  • Review / QA1.0 h
7.0 hours of engineering $1,240
Get the upgrade done

An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $1,984.

Scan for this in your stack

Free · runs locally
dbcve dependency scanner

Check whether your project pulls in CVE-2007-5607 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.

References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.

Primary sources

Practitioner notes

Contributed

Peer-ranked notes from engineers who’ve handled CVE-2007-5607 in production — separate from our analysis above.

No notes yet

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What this is

A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.

What belongs here
  • Verified mitigations, workarounds, and config changes
  • Version or environment caveats, and links to real fixes
  • No weaponised exploit code, or anything meant to cause harm
  • No spam, self-promotion, credentials, or personal data