CVE-2013-4830
Official description Straight from the sourceThe vendor's or NVD's own wording, published unedited. Authoritative, but often terse — it says what broke, rarely what to do.
NVD · uneditedHP Service Manager 9.30 through 9.32 allows remote attackers to execute arbitrary code via an unspecified "injection" approach.
Technical summary Written by usOur analysis, written from the advisory, the CVSS vector and the affected-version data. It adds context the advisory leaves out, and never invents facts that are not in the source.
dbcve analysis · moderate confidenceHP Service Manager versions 9.30 through 9.32 contains an unspecified injection vulnerability that allows remote unauthenticated attackers to execute arbitrary code. The vulnerability has a CVSS score of 7.5 (HIGH), indicating significant potential impact. No specific details about the injection vector (SQL, command, LDAP, etc.) are provided in the available documentation.
Verify against the referenced sources before acting — the references below are authoritative for this CVE, this summary is not.
Affected products & versions What the vendor confirmedThe version ranges the vendor confirmed as vulnerable. If your version sits inside a range here, treat yourself as exposed until you have upgraded.
NVD · CPE data= 9.30= 9.31= 9.32CVSS breakdown How the score is builtThe industry scoring standard. It rates how the flaw is reached, what it takes to exploit, and what an attacker gains — the score is derived from those, not the other way round.
From the vector- Attack vector
- Network
- Complexity
- Low
- Authentication
- None
- Confidentiality
- Partial
- Integrity
- Partial
- Availability
- Partial
AV:N/AC:L/Au:N/C:P/I:P/A:P
Am I affected? How to checkSteps we derive from the advisory and the affected-version data, so you can decide whether this CVE reaches your setup. They are a guide, not a scan — your own configuration is the authority.
dbcve checksWork through these to decide whether this CVE applies to you.
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Confirm HP Service Manager is installedCheck running processes or installed software on the system for 'HP Service Manager', 'SM', or related service names. Look for process names like 'sm' or 'servicemanager' in process lists or Windows services.Affected if HP Service Manager process or service is found running on the system
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Determine the installed versionAccess the HP Service Manager web interface and navigate to the About page, or check the version information in the server configuration files or registry as documented in HP Service Manager administration guides. The version is typically displayed in the login page footer or in the system information section.Affected if The displayed version matches 9.30, 9.31, or 9.32 exactly
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Compare your version to affected rangesDocument the exact version number found in step 2. HP Service Manager versions 9.30, 9.31, and 9.32 are explicitly listed as affected. Earlier versions (below 9.30) and later patched versions are not affected by this CVE.Affected if The installed version is exactly 9.30, 9.31, or 9.32
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Assess network exposure of the Service Manager interfaceDetermine if the HP Service Manager web or client interface is accessible from network locations outside the trusted internal network. Check firewall rules, reverse proxy configurations, and DMZ placements that allow external access to Service Manager ports (typically 8080, 8443, or standard HTTP/HTTPS).Affected if The Service Manager interface is reachable from untrusted networks and the version is 9.30-9.32
You are affected if HP Service Manager version 9.30, 9.31, or 9.32 is installed and the interface is network-accessible, since the injection flaw allows remote unauthenticated code execution.
Generated from the published advisory. Verify against your own configuration.
Remediation Closing itWhat it takes to close this. Where a vendor fix exists we point at it; where none exists we say so plainly, and can build one. Effort estimates are scoped from the advisory, not from your codebase.
From vendor dataApply the appropriate HP patch for Service Manager 9.3x or upgrade to a patched version. If immediate patching is not feasible, restrict network access to the Service Manager interface and implement input validation at the application boundary.
- Consultation4.0 h
- Implementation8.0 h
- Testing12.0 h
- Review / QA6.0 h
An estimate, not a bill — we confirm scope with you before any work starts. Need it this week? Rush from $8,192.
Scan for this in your stack
Free · runs locallyCheck whether your project pulls in CVE-2013-4830 — or any other known-vulnerable package — straight from your lock files. Free and open source; it runs locally and uploads nothing.
References Go to the primary sourcePrimary sources — vendor advisories, patches and trackers. Where our summary and a reference disagree, the reference wins.
Primary sourcesPractitioner notes
ContributedPeer-ranked notes from engineers who’ve handled CVE-2013-4830 in production — separate from our analysis above.
The advisory tells you what broke. It rarely tells you what actually worked. If you’ve dealt with this one, that detail is what the next engineer is searching for.
- The version that genuinely resolved it — not the one the vendor claimed
- A config change or rule that shut the vector down
- A gotcha in the upgrade path that cost you an afternoon
No notes yet
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A place for practitioners to share what actually worked: a mitigation you’ve tested, a configuration change, a version- or environment-specific caveat, or a link to a verified patch. The most useful notes rise to the top as peers upvote them, so the signal stays high.
- Verified mitigations, workarounds, and config changes
- Version or environment caveats, and links to real fixes
- No weaponised exploit code, or anything meant to cause harm
- No spam, self-promotion, credentials, or personal data